• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 04.06.18, 16:48
  • Opened by: Giulio
  • Closed by: Marek
  • Closed on: 13.07.18, 20:34
  • Reason: Closed
  • Comment: Glad to help!

Ticket #12332 - Header Builder

Hi,
I’m trying to create my new custom header but it seems doesn’t work. I have followed the video tutorial. In setting, I have set Header Builder on YES. Then I have created my own header, saved layout profile and set this as default, but when I reload the Front office I don’t see nothing.
Can you help me?

Thanks

PS 1.7.3 - Alysum 5.2.0

Comments

Giulio 04 Jun 2018, 17:00

Sorry, maybe I didn’t explain it properly. When I reload the front office there isn’t my new custom header. The page starts with the slider, without any header.

Marek 04 Jun 2018, 21:17

Hi, Giulio .
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office

Giulio 04 Jun 2018, 21:44

Hi, Marek
I have fill out all the fields in my profile.

Marek 05 Jun 2018, 11:46

I’m not able to login to your back office 

Account dipendente inesistente, o password errata.
Giulio 05 Jun 2018, 12:07

Try now, I create a new password.

Marek 05 Jun 2018, 15:31

The issue has been fixed.
The module Page builder was not been placed in the displayHeaderBuilder hook

Giulio 05 Jun 2018, 15:47

Thank you very much!
Only another question, is possible to modify header from an existing preset? I simply would like to modify only the mobile version of complex header #2. The wide screen version is already perfect for me.
Thanks again

Marek 05 Jun 2018, 17:11

Unfortunately there is no header preset’s yet. I know, would be great to have it for customers, and we will try to add it in the future updates, sorry.