• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 04.06.18, 20:39
  • Opened by: Angela
  • Closed by: Marek
  • Closed on: 13.07.18, 20:36
  • Reason: No answer from a customer
  • Comment: Glad to help!

Ticket #12335 - Attributes not working

I have 3 attribute groups set up. However, when I try to create combinations it is not showing the third group I created and is only showing the first 2 items in the first 2 attributes groups I created.

Comments

Marek 04 Jun 2018, 21:36

Hi, Angela.
Could you please give me a link to that product to see the issue

Angela 10 Jun 2018, 18:15

Hi,

it happens on all products. If you start to type the attribute title into the field (to the left of Generate) on the combinations tab then it doe snot come up, but it does not show any more than the first 2 attributes groups on the right hand side so you can simply drag and drop them.

Marek 11 Jun 2018, 11:04

But the problem is in the back office, not with the theme, right?