We offer professional Design/Code Customisation and Website Optimisation Service Request Customisation
  • Status: Waiting on customer

Ticket #12339 - Costumes module not work

I’ve bought from prestashop module store a module who have name Facturare Persoana fizica sau juridica and not working . I pay if you can make him to work and integrate in theme

This ticket does not depend on any other tickets.

Anton Ionut (eutheone) 05 Jun 2018, 15:48

Today I bought GDPR module and I’ve installed and active but not working Same like the first one I pay for help and I have a question you can make login and register to pop up if I have a client on the store now he leaves the page with products go to the other page to make account/log

Marek (marek) 05 Jun 2018, 17:17

I can ask Alex, but he has no time in nearest days. Can wait a little bit?

Anton Ionut (eutheone) 05 Jun 2018, 17:22

He say to write here about this and to speak with you

Marek (marek) 05 Jun 2018, 17:23

Yes, right. So do you have a time, or it's urgent?

Anton Ionut (eutheone) 05 Jun 2018, 17:28

I want to finish with all the things this week if it possible because I start to make photos and I want to upload

Anton Ionut (eutheone) 06 Jun 2018, 12:56

Hello! Today I’ve installed a new module it is for verifying client email to be real .
I want to ask you if it possible to look today you or alex. And tell me how much it is what I write you here

Marek (marek) 06 Jun 2018, 13:58

Ok, I can take a look. Could you please show me how that module should work?

Anton Ionut (eutheone) 06 Jun 2018, 14:14

For modules if it possible to make them working and integrate in the your theme

Marek (marek) 06 Jun 2018, 17:50

I need to clarify, do you need to get additional fields like here? http://take.ms/Q2QPM

Anton Ionut (eutheone) 06 Jun 2018, 18:09

yes i need that additional fields

Marek (marek) 06 Jun 2018, 18:40

I'm not able to connect to your server through FTP with current credentials

Anton Ionut (eutheone) 06 Jun 2018, 19:02

and how I can give you ftp dates ?

Marek (marek) 06 Jun 2018, 19:03

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile

Anton Ionut (eutheone) 06 Jun 2018, 19:07

ok I changed the dates

Marek (marek) 06 Jun 2018, 19:13

Is the module works with default theme without any code modification? I'm asking because I see some custom hook what it uses

Anton Ionut (eutheone) 06 Jun 2018, 19:26

the author of module say on default mode it working but now your theme and what you made on her not let the module working correctly

Marek (marek) 06 Jun 2018, 19:27

Do you have some documentation for that module?

Anton Ionut (eutheone) 06 Jun 2018, 19:34

I ve installed directly from prestashop store I don't know how to give you

Marek (marek) 06 Jun 2018, 19:36

Honestly, it would be much faster for you to ask module developer to make it work, because I have to read his code to understand how it works

Anton Ionut (eutheone) 06 Jun 2018, 19:38

this documents help you ?

readme_en.pdf (563.3 KiB)
Marek (marek) 06 Jun 2018, 19:39

I need to know is there some additional hooks required to be added to the theme

Anton Ionut (eutheone) 06 Jun 2018, 19:40

now I`m writing to him but this is one problem :D I have 2 more module and that with login and register if you can make to pop up

Anton Ionut (eutheone) 06 Jun 2018, 19:54

you can recomandatione a module for directly chat for store ?

Anton Ionut (eutheone) 06 Jun 2018, 19:55

because I want to put all the things and after I want to help me with menu because I don't like how he looks and that all for a moment

Marek (marek) 06 Jun 2018, 20:47

There is Pure Chat module available with the theme.

Anton Ionut (eutheone) 06 Jun 2018, 20:51

ok you look at that 2 module ? with gpdr and mail confirmation ?

Anton Ionut (eutheone) 06 Jun 2018, 20:53

for all you make for me i`m gonna pay but please you or alex hurry

Anton Ionut (eutheone) 06 Jun 2018, 21:03

because I want to put all the things and after I want to help me with menu because I don't like how he looks and that all for a moment

Marek (marek) 07 Jun 2018, 11:21

Hi, Anton.
I'll try to help you with that, but as I wrote you before, it would be much easier for module developers because they know all requirements, and I should read the code to understand that.

What is the problem with those modules?

Anton Ionut (eutheone) 07 Jun 2018, 13:38

Ok I’ve sent emails to the persons I bought that modules but you can help me until they respond with menu because I want to make a little smaller it is a lot o space or to make he look like in demo but with what you see in him now and I ask you if it possible to make that register and log in to pop up so my clients to not leave the product page for register / login

Anton Ionut (eutheone) 07 Jun 2018, 13:40

I don’t find where active in front office for products attribute like size color and other like that and if it possible to active the support live chat to appear only on products page ?

Marek (marek) 07 Jun 2018, 22:31

1. As for menu, there is an option "narrow" what will make your dropdown section small and in one row
2. Register in popup requires some time to implement, unfortunately I don't have time now for that. I suppose you can find some additional module for that
3. Go to product settings in your back office and see the video how to configure combinations https://www.youtube.com/watch?v=78oSn2adDTQ&t=103s

4. open the file /modules/pk_purechat/pk_purechat.php
find the line

if (isset($this->context->controller->php_self) && $this->context->controller->php_self != 'index') {

replace with

if (isset($this->context->controller->php_self) && $this->context->controller->php_self != 'product') {
Anton Ionut (eutheone) 08 Jun 2018, 15:42

I don’t find to active filters in front office like this
http://demo.prestashop.com/en/?view=front Size , color , price

Anton Ionut (eutheone) 08 Jun 2018, 15:44

And I’ve installed GDPR module the person who made say need to work instantly and your theme not letting to work ...

Anton Ionut (eutheone) 08 Jun 2018, 15:59

I spoke now with the authors from GDPR module and persoana Fizica si juridica and they say modules are working correctly but your theme not letting working and they say to speak with you

Marek (marek) 08 Jun 2018, 18:14

He just don't want to help. Please ask him details what exactly not letting work, and what is requirements of the module, maybe some additional hooks, etc...

Anton Ionut (eutheone) 08 Jun 2018, 18:32

Like I say to you I pay for help and time spend for me I tell the people with module I don’t know what to do ... because I want to revolve what I need this is all

Anton Ionut (eutheone) 08 Jun 2018, 18:34

I don’t what nothing for free

Marek (marek) 08 Jun 2018, 18:54

Yes, I understand you, but I have not much time for custom work. I'll take a look, don't worry

Anton Ionut (eutheone) 08 Jun 2018, 19:24

Yes but my problem is I want to open the store this weeks :( like e deadline

Marek (marek) 08 Jun 2018, 19:29

Ok, I see. I'll try to help you

Anton Ionut (eutheone) 08 Jun 2018, 20:49

Thanks a lot so i have at this moment this problesms:
Module persoana fizica si juridica
Module GDPR
How to active filters on front size,price, color
I made what you say with purechat but they give me a code to pot on “body”

Anton Ionut (eutheone) 09 Jun 2018, 10:27

I`ve setup that with filters size color

Marek (marek) 09 Jun 2018, 12:18

Hi, Anton.
1. You have to put ID to the Purechat module settings http://take.ms/ZpgmQz 2. Please give me a link to GDPR module demo

Anton Ionut (eutheone) 09 Jun 2018, 12:21

https://codecanyon.net/item/gdpr-pro-complete-eu-compliant-integration/21533656?_ga=2.130028103.991661889.1528539549-1636002988.1453113726 this is link for GDPR

I made account for purechat but I didn’t receive anything like a id

Marek (marek) 09 Jun 2018, 12:22
Marek (marek) 09 Jun 2018, 12:33

I don't see the problem with GDPR module. As I can see it works and required some configuration http://take.ms/H2MA6

Anton Ionut (eutheone) 09 Jun 2018, 12:48

i made all the things for the pure chat and i active module but not apper on the catalogue

Marek (marek) 09 Jun 2018, 12:51

Remove these lines to make it work on all pages http://take.ms/GysV7

Anton Ionut (eutheone) 09 Jun 2018, 13:06

Ok but that with cookies to appear on you enter on the site and can make a logo or a text GDPR because appear like that

Anton Ionut (eutheone) 09 Jun 2018, 13:07

..

Anton Ionut (eutheone) 09 Jun 2018, 13:19

I’ve tried to remove that lines for pure chat and the site stop working:(

Anton Ionut (eutheone) 09 Jun 2018, 13:19

I know all the Europen site need to have that with cookies active with accept or no

Marek (marek) 09 Jun 2018, 13:26

1. Purechat is working now
2. GDPR icon is fixed
3. Cookie message is enabled in the Theme Settings

Anton Ionut (eutheone) 09 Jun 2018, 13:36

How I can translate the cookies and how I can put to appear all products in Maine categories like in photos when I click like example “imbracaminte “

Marek (marek) 09 Jun 2018, 13:41

To translate cookie message you have to edit translation of Theme Settings module. Read more here https://alysum5.promokit.eu/promokit/documentation/#translation

Anton Ionut (eutheone) 09 Jun 2018, 13:53

Ok but when I click one imbracaminte or Incaltaminte and Accesorii to appear all the products because now when you click on them say no product on categories

Marek (marek) 09 Jun 2018, 14:23

I have no idea what's wrong, try to enable SEO Friendly links in your back office

Anton Ionut (eutheone) 09 Jun 2018, 14:38

You have time today to look at that module persoana fizica? I think it’s not appear because it is enough space on personal dates and foot to appear module

Marek (marek) 09 Jun 2018, 14:43

I have to go right now, I'll take a look tomorrow in the morning

Anton Ionut (eutheone) 10 Jun 2018, 00:22

I start to upload photos on the site and appear a white border in them I know it is possible to remove that border and appear the full photo

Marek (marek) 10 Jun 2018, 11:16

Read about images here https://alysum5.promokit.eu/promokit/documentation/#images

Give me a link to demo page of the module persoana fizica

Anton Ionut (eutheone) 10 Jun 2018, 12:28

Please help me with that things for the photos border I don’t know how to make and when I modify don’t work the site
And this is the link for module https://addons.prestashop.com/en/accounting-invoicing/24986-facturare-persoana-fizica-sau-juridica.html?pab=1&

Marek (marek) 10 Jun 2018, 12:33

1. it's not related to the theme nor to the prestashop, it's a pure logic. You have to configure your back office image settings with the same dimensions what your source images has
2. in progress...

Marek (marek) 10 Jun 2018, 12:37

2. As I can see the module works http://take.ms/54LSx or I missed something?

Anton Ionut (eutheone) 10 Jun 2018, 12:41

I want to appear only in account not when you register because this are date for invoice if you want on your name or your company to buy goods

Marek (marek) 10 Jun 2018, 12:48

I just removed it from registration page, please check

Anton Ionut (eutheone) 10 Jun 2018, 12:56

I’m in my account but on personal information not appear that module with date

Marek (marek) 10 Jun 2018, 13:13

Could you please take a screenshot of the page you are talking about?

Anton Ionut (eutheone) 10 Jun 2018, 14:19

You can make appear here

1F812A4F-082F-4859-96BA-54242... (1.83 MiB)
Marek (marek) 10 Jun 2018, 14:54

Looks like there is just no such option to show it on that page

Anton Ionut (eutheone) 10 Jun 2018, 17:43

You can put to see the modul persoana fizica where I put the x in the photo

Anton Ionut (eutheone) 10 Jun 2018, 17:44

And I’ve changed the menu it is possible to appear in two column

Marek (marek) 11 Jun 2018, 13:39

But how can I put it there is there is no such option?

Anton Ionut (eutheone) 13 Jun 2018, 12:03

I was busy yesterday but today I’ve made a a account and all was ok but Alysum Mails aren’t translated in Romania and I made translation but all work fine . That module with persoana fizica it is possible to see in personal information and it is possible mail to take text logo ?

Marek (marek) 13 Jun 2018, 17:35

I have to read module code to understand that. Would be much faster for you to see "persoana fizica" demo in personal information page and find out it it works there or not.

As for the mail question, I suppose yes, it's possible. Just open Alysum mail file and module mail file and compare how the logo's code is written there

Anton Ionut (eutheone) 13 Jun 2018, 21:33

Only that link I have for that module I don’t know what to do and whit mail I don’t know how to put like them to take text logo from theme configure :( help me and please tell me for all the things you made for me how much I need to give you

Marek (marek) 14 Jun 2018, 13:26

That was a solution for the form http://take.ms/elHvV

Marek (marek) 14 Jun 2018, 13:29

I don't see any email templates in the "persoana fizica" module folder. Could you please send me an example of that email?

Anton Ionut (eutheone) 17 Jun 2018, 19:14

All it is ok until now I have to problems I don’t know got to resolve
1 how I translate again the alysum email template and how to make theme to take text logo from theme confing to be the same with theme and not to make a photo with logo
2 how to remove that white border from photos because I had read the the prestashop docs and I didn’t resolve

Anton Ionut (eutheone) 17 Jun 2018, 19:16

Please help me with this two things and tell me how much I need to give you because I don’t want nothing for free.
Thank for all

Marek (marek) 21 Jun 2018, 19:59

Sorry, I missed this ticket. That page works fine, there is no image only

Anton Ionut (eutheone) 21 Jun 2018, 20:55

All it is ok until now I have to problems I don’t know got to resolve
1 how I translate again the alysum email template and how to make theme to take text logo from theme confing to be the same with theme and not to make a photo with logo
2 how to remove that white border from photos because I had read the the prestashop docs and I didn’t resolve

Anton Ionut (eutheone) 21 Jun 2018, 20:58

And I have a problem with menu in desktop version because I active some buttons and my store from footer not working correctly appear attributes from shoes and I don’t want
It is possible to remove some white space from footer ?

Anton Ionut (eutheone) 21 Jun 2018, 20:59

Please mate help me and tell me how much you take because I want to resolve my problems fast

Marek (marek) 22 Jun 2018, 11:03

1. How to translate Email templates

- create folder "nl" in the "themes/YOUR_THEME/mails/" folder. You should call this folder with short name of your language, for instance, "de", "fr", "es"...
- copy all files from "themes/YOUR_THEME/mails/en/"
- Open Localization > Translations > E-mail template translations > YOUR THEME > YOUR LANGUAGE
- Click to "Edit this email template" button below each template.
- Enjoy

2. Tips to get nice looking images:
- In case you will decide to change the ratio, keep it the same for each image type related to products
- You source images should have the same proportion what you defined in the Images Settings

3. The page http://vaninaboutique.ro/index.php?controller=stores works fine for me http://take.ms/jPRZu

4. I do not see what space in footer you want to remove

Anton Ionut (eutheone) 22 Jun 2018, 11:13

1.I have problem with menu on deskatop version and tablet

Anton Ionut (eutheone) 22 Jun 2018, 11:22

1.I have problem with menu on deskatop version and tablet
2. I have problem how look my store page
3.contact page i dont want to appear attributes
4.you can remove that white border of photos

Please I will pay all your help only help me please

menu.jpg (335.6 KiB)
mystore.jpg (193 KiB)
Anton Ionut (eutheone) 22 Jun 2018, 11:36

5. it is possible to remove extra white space from footer
6. i have problem whit buttons from cookies and purechat

white space.jpg (284.6 KiB)
coockioes1.jpg (285.5 KiB)
Anton Ionut (eutheone) 22 Jun 2018, 11:41

7. translate problem ( or I didn't find where )

Marek (marek) 22 Jun 2018, 11:58

Menu: There are too much element in header. Try to disable this option http://take.ms/3VMpy 2. How to configure Stores page http://doc.prestashop.com/display/PS17/Stores+and+Contact+Details

3. https://alysum5.promokit.eu/promokit/documentation/#faq7

4. I can't do that, you have to follow tips I gave you.
5. CSS:

#index .page-width.main-content {display:none}

6. CSS:

@media (min-width:800px) {
.cookie-message > .page-width {width:70% !important}
}

7. You have to translate "reassurance" module

Anton Ionut (eutheone) 22 Jun 2018, 12:17

I tried to make the points 5 and 6 but nothing happen, and the point 4 I read and I tried all the ways even from youtube but I couldn't do it

Marek (marek) 22 Jun 2018, 14:15

Please make sure CSS cache is disable, and try to clean it.
As for image question, unfortunately I can't help you with that. The main rule you have to follow is - You source images should have the same proportion what you defined in the Images Settings

Anton Ionut (eutheone) 22 Jun 2018, 16:28

I made all you say and still not working at me …

Marek (marek) 22 Jun 2018, 16:29

Please take a screenshot of the issue

Anton Ionut (eutheone) 22 Jun 2018, 16:57

tell me how much you take because I made what you say but I don't know how to make and I`m over deadline is a online for my reale shop :(((

Marek (marek) 22 Jun 2018, 16:59

I spent only part of time for custom features, other time was to help you with configuration of bug fixed, so maximum it will be 30 euro

Anton Ionut (eutheone) 22 Jun 2018, 17:08

ok help me with that 2,3,4,5,6,7 points and tell me the total and I will send you the money please

Anton Ionut (eutheone) 22 Jun 2018, 17:08

and where to send the money

Marek (marek) 22 Jun 2018, 17:19

2. I can't do that, read here how to configure "stores" page http://doc.prestashop.com/display/PS17/Stores+and+Contact+Details

3. fixed
4. I can't do that, you have to follow tips I gave you.
5. fixed
6. fixed
7. You have to translate it yourself http://take.ms/SAHQH

Anton Ionut (eutheone) 22 Jun 2018, 17:32

yes but at 2 is not fix the page because I put the program and other and all run from the page and when I put hours when shop is open not apper

Anton Ionut (eutheone) 22 Jun 2018, 17:37

and on all version tablet,pc,deskatop the full page slider when a scroll freeze and have 3 dots silder appear on the footer

Anton Ionut (eutheone) 22 Jun 2018, 17:43

.

scroll.jpg (331.2 KiB)
program.jpg (181 KiB)
Anton Ionut (eutheone) 22 Jun 2018, 17:50

in video I want to show you I cant read footer because autoscroll up and I don't do nothing

Marek (marek) 23 Jun 2018, 11:53

1. scroll dots are fixed
2. auto scroll up is fixed https://www.dropbox.com/s/c3f7m9ozmu7sgrm/IMG_2884.TRIM.MOV?dl=0

3. cookie button is fixed

Anton Ionut (eutheone) 23 Jun 2018, 14:18

auto scroll still have problems after I clear the cache from back office and i send some problems of my

Anton Ionut (eutheone) 23 Jun 2018, 14:54

Can you solve this? for the chat I think is most interesting this way

Anton Ionut (eutheone) 23 Jun 2018, 14:58

can you make the filter -left side look a little compact or smaller because for the mobile version is a bit unconfortable

Marek (marek) 24 Jun 2018, 12:08

7. Translate reassurance module http://take.ms/SAHQH 8. There is no way to customize chat through css. Go to your chat profile and do that there
9. I have no idea what I can do with that filter

Anton Ionut (eutheone) 24 Jun 2018, 12:39

Ok but a module compatible with your theme you can recommend something?

Anton Ionut (eutheone) 24 Jun 2018, 12:41

And the full page slide and catalogue have problem on the tablet version I will send you a video like freeze and when I enter on a photos and back to catalogue that photo appear on all catalogue

Marek (marek) 25 Jun 2018, 13:21

photo appear on all catalogue - could you please take a screenshot of that issue.
As for slider, there is no solution yet, but I'll try to find out a fix

Anton Ionut (eutheone) 25 Jun 2018, 16:38

This are problem on tablet version

A050CCA4-C08A-4A00-B7C5-6B771... (1.85 MiB)
5DDECBE0-7ADA-41CD-9D99-AEABE... (1.98 MiB)
8EC15918-31FE-4BA5-B686-237FC... (1.67 MiB)
Anton Ionut (eutheone) 25 Jun 2018, 16:52

https://we.tl/s-NRg5XXvWoQ here is a video whit what happen when you open catalogue from tablet version and some mobile versions

Marek (marek) 26 Jun 2018, 12:03

I don't see such effect on my iPad. What iPad do you use?
http://take.ms/vkOMM

Anton Ionut (eutheone) 26 Jun 2018, 12:36

I’ve verified on iPad Pro big one and little one and some android tablets same problem .
On chrome when you back from a product or catalogue happens like in image

Marek (marek) 27 Jun 2018, 18:44

I have tested it out on iPad in Chrome and Safari and don't see any problems with images

Anton Ionut (eutheone) 27 Jun 2018, 20:15

I put my pictures on full page slider and it changes the quality of my picture.I uploaded it on full quality but it looks not so good

And for the Ipad problem....when I will find it again, I will show you again and again, because you don't trust me

Marek (marek) 28 Jun 2018, 11:59

I trust you, but I don't see what I have to fix on my side, because all works fine

Anton Ionut (eutheone) 28 Jun 2018, 12:43

1. I ve posted to photo on full page slider and I don't know why but destroys the clarity of the photo
2.i don't know what to do whit this page I put the open hours and other but don't save ( help me )
3.here I can t see the account where I have gdpr and other and a client caant see you can make when I click on the icon(my account) to apper all from him
4.i search but I didn't find to remove "credits slips" (have photo) you can remove for me please
5. how i can translate mail in to romania and to put facebook, insta ,adrees on them

program.jpg (181 KiB)
555.jpg (344.1 KiB)
Marek (marek) 29 Jun 2018, 11:54

I'll ask Alex to help you, because I don't have time for that. I did what you asked in the beginning.

Anton Ionut (eutheone) 29 Jun 2018, 14:40

ok then tell me how much I need to pay for your service

Marek (marek) 29 Jun 2018, 15:29

35 Euro for about two hours of my work
Do you have Revolut account https://www.revolut.com? This is great service with no transaction fee.
If not, you can use Paypal [email protected]

Anton Ionut (eutheone) 29 Jun 2018, 15:30

ok then tell me how much I need to pay for your service

Anton Ionut (eutheone) 29 Jun 2018, 20:22

ok then tell me how much I need to pay for your service

Marek (marek) 29 Jun 2018, 20:32

but I wrote above - 35 Euro

Anton Ionut (eutheone) 29 Jun 2018, 20:35

sorry I don't know why repeat the message I only refresh the page

Marek (marek) 29 Jun 2018, 20:43

no problem

Anton Ionut (eutheone) 29 Jun 2018, 20:52

one question you can help me to speed up website

Marek (marek) 29 Jun 2018, 20:52

Yes, Alex can help you with that. He will be available soon

Anton Ionut (eutheone) 29 Jun 2018, 20:53

because I search on the internet and say are some set up you can help me with this please and to put this service on pay please

Anton Ionut (eutheone) 29 Jun 2018, 20:54

and still have problems on tablet like in video and on 13 inch display

Marek (marek) 29 Jun 2018, 20:55

I'm using 13 inch display, and different browser's and all works fine for me, I have no idea how to reproduce the issue

Loading...