• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 18.06.18, 16:26
  • Opened by: Elio
  • Closed by: Marek
  • Closed on: 12.12.18, 15:49
  • Reason: Closed
  • Comment: Glad to help!

Ticket #12416 - Problema "Out Of Stock"

Good afternoon,

I notice that I no longer see the “out of stock” label on finished products.
Can you check why this message does not show up anymore?

Comments

Marek 19 Jun 2018, 11:14

Hi, Elio.
Could you please give me a link to see the issue?

Elio 09 Jul 2018, 18:53

Hello,

I just saw an urgent problem:

when you manually change the quantity of a product by directly writing the number / quantity to be ordered, everything is blocked.

Please solve the problem as soon as possible.

See photos!

Marek 09 Jul 2018, 21:00

Try to update the theme to the latest version

Elio 19 Jul 2018, 11:47

Hello, I updated the template as you advised me, but as usual you solve problems and others come out.

I’ll list the various problems and I hope you can solve them as soon as possible as they affect the sales we make:

1 - the image gallery on the products page does not work (if you click on other images it does not change them)

2 - the “Show” Up and Down buttons will not work

I ask you to solve the problems as soon as possible.

Greetings

Marek 20 Jul 2018, 18:11

I;m not able to connect to your server through FTP. Please check out credentials in your profile

Elio 20 Jul 2018, 23:26

Check now, I have updated the correct data …

Elio 25 Jul 2018, 06:49

Good morning, I could know if there are any news on the problems encountered?

I was waiting for an email but nothing … why?

Marek 25 Jul 2018, 12:11

I’m sorry for the delay.
I have limited internet access now. I’ll try to provide you a fix for a gallery images as soon as possible.
As for the “up” and “down” button, you have to enable them in the Theme Settings → Product Page

Marek 25 Jul 2018, 12:12

As for the question about email you just have wrong email address in your profile

Elio 04 Sep 2018, 16:54

Here again, for the second time, I am rediscovering the errors that the site finds, I hope that this time you will help me:

1 - the image gallery on the products page does not work (if you click on other images it does not change them)
2 - the Up and Down quantity buttons do not work. (I confirm that they are active in the setting panel of the theme)

I ask you to solve the problems as soon as possible.