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Promokit HelpdeskAlysum AMP theme

  • Status: Waiting on customer

Ticket #12416 - Problema "Out Of Stock"

Good afternoon,

I notice that I no longer see the “out of stock” label on finished products.
Can you check why this message does not show up anymore?

This ticket does not depend on any other tickets.

Marek (marek) 19 Jun 2018, 11:14

Hi, Elio.
Could you please give me a link to see the issue?

Elio (vexostore) 09 Jul 2018, 18:53

Hello,

I just saw an urgent problem:

when you manually change the quantity of a product by directly writing the number / quantity to be ordered, everything is blocked.

Please solve the problem as soon as possible.

See photos!

Schermata 2018-07-09 alle 18.... (43.6 KiB)
Marek (marek) 09 Jul 2018, 21:00

Try to update the theme to the latest version

Elio (vexostore) 19 Jul 2018, 11:47

Hello, I updated the template as you advised me, but as usual you solve problems and others come out.

I'll list the various problems and I hope you can solve them as soon as possible as they affect the sales we make:

1 - the image gallery on the products page does not work (if you click on other images it does not change them)

2 - the "Show" Up and Down buttons will not work

I ask you to solve the problems as soon as possible.

Greetings

Marek (marek) 20 Jul 2018, 18:11

I;m not able to connect to your server through FTP. Please check out credentials in your profile

Elio (vexostore) 20 Jul 2018, 23:26

Check now, I have updated the correct data ...

Elio (vexostore) 25 Jul 2018, 06:49

Good morning, I could know if there are any news on the problems encountered?

I was waiting for an email but nothing ... why?

Marek (marek) 25 Jul 2018, 12:11

I'm sorry for the delay.
I have limited internet access now. I'll try to provide you a fix for a gallery images as soon as possible.
As for the "up" and "down" button, you have to enable them in the Theme Settings → Product Page

Marek (marek) 25 Jul 2018, 12:12

As for the question about email you just have wrong email address in your profile

Elio (vexostore) 04 Sep 2018, 16:54

Here again, for the second time, I am rediscovering the errors that the site finds, I hope that this time you will help me:

1 - the image gallery on the products page does not work (if you click on other images it does not change them)
2 - the Up and Down quantity buttons do not work. (I confirm that they are active in the setting panel of the theme)

I ask you to solve the problems as soon as possible.

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