- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 22.06.18, 09:34
- Opened by: Adrian Baraniewski
- Closed by: Marek
- Closed on: 03.07.18, 10:15
- Reason: Closed
- Comment: Glad to help!
Ticket #12428 - update error
Hello,
Please help me with updating the template. After updating, an update error appeared. Update failed and broke the menu in the store. The Check Updates button is not currently active.
Please help.
Comments
Please update all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office
Is it about Update Password? What is it and where should I get it?
Go to your profile and find “Website Access Details” section
It’s okay now.
Could you please make a backup, then I’ll help you with update
I’ve already done it.
Sorry for the delay. Please make a backup before update and let me know when it will be ready
I did backup
The theme has been updated successfully.
Thank you.