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  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 30.07.18, 18:48
  • Reason: Closed
  • Comment: Glad to help!

Ticket #12448 - Checkbox doesn't check on checkout page


This problem has happened before and you fixed it but it’s back.

On the checkout page the checkout box is not clickable for a while and becomes clickable only after a number of clicks and/or seconds.


This ticket does not depend on any other tickets.

Marek (marek) 27 Jun 2018, 18:59

Please check it out now

Alberto Dorado (albertodorado) 19 Jul 2018, 12:27

Same problem here.
I'm using PrestaShop and Alysum 5.2.3

Marek (marek) 20 Jul 2018, 18:16

Hi, Alberto.
Try following CSS fix:

body .custom-checkbox input[type=checkbox] {margin-top:9px}
body .custom-checkbox input[type=checkbox]+span {margin-top:0}
Alberto Dorado (albertodorado) 23 Jul 2018, 10:26

Thanks Marek, that CSS fixed the issue.

Alberto Dorado (albertodorado) 30 Jul 2018, 13:43

Oops, the same problem appeared in Account creation page checkboxes.
I need to push 3 or 4 times in a checkbox to have it marked. Same problem in both checkboxes: newsletter suscription and the terms and conditions.

Marek (marek) 30 Jul 2018, 18:07

I don't see the problem here https://boutik-equestre.com/connexion?create_account=1 maybe it's a cache issue on your side?

Alberto Dorado (albertodorado) 30 Jul 2018, 18:20

The cache is disabled both in PrestaShop and hosting

You can try it:


Marek (marek) 30 Jul 2018, 18:43

Try to add this:

#customer-form .custom-checkbox input[type=checkbox] {margin-top:3px}
Alberto Dorado (albertodorado) 30 Jul 2018, 18:47

It seems it worked. Thanks.