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Ticket #12480 - Product categories not displaying description

Product categories not displaying description despite being activated in Theme setting module...

Please help !

Thanks

Veronique

This ticket does not depend on any other tickets.

Marek (marek) 03 Jul 2018, 22:01

Hi, Veronique.
Please give me a link to category page to see the issue

Veronique MCKAY (vezy) 04 Jul 2018, 22:49

Hi Marek
https://bricolineetbambou.com/17-lampes-en-bambou

There is no category description showing despite it having been activated in the theme settings module.

+ The category description exists in Prestashop

Thanks for your help,
Veronique

Marek (marek) 05 Jul 2018, 12:33

Yes, I see the issue now.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP

Veronique MCKAY (vezy) 05 Jul 2018, 12:51

Done :)

Marek (marek) 05 Jul 2018, 13:16

I'm not able to login with provided details. Here is the log of my FTP client:

Command:	USER bricolinbh
Response: 	331 User bricolinbh OK. Password required
Command:	PASS *********
Response: 	530 Login authentication failed
Error:        	Critical error: Could not connect to server
Veronique MCKAY (vezy) 05 Jul 2018, 13:27

oups sorry,
Made some changes in profile

ftp.cluster026.hosting.ovh.net Pass: Camille1agathe2

Should work now :)

Marek (marek) 05 Jul 2018, 13:56
Veronique MCKAY (vezy) 05 Jul 2018, 14:34

oups sorry,
Made some changes in profile

ftp.cluster026.hosting.ovh.net Pass: Camille1agathe2

Should work now :)

Veronique MCKAY (vezy) 05 Jul 2018, 14:36

ok cool,
Could you give some details so I'll know how to fix if it happens again?
Thank you !

Veronique

Marek (marek) 13 Jul 2018, 20:15

Sorry, I missed the ticket. I don't remember exactly what I have done.

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