- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 03.07.18, 17:13
- Opened by: Veronique MCKAY
- Closed by: Marek
- Closed on: 11.12.18, 15:31
- Reason: Closed
- Comment: Glad to help!
Ticket #12480 - Product categories not displaying description
Product categories not displaying description despite being activated in Theme setting module…
Please help !
Thanks
Veronique
Comments
Hi, Veronique.
Please give me a link to category page to see the issue
Hi Marek
https://bricolineetbambou.com/17-lampes-en-bambou
There is no category description showing despite it having been activated in the theme settings module.
+ The category description exists in Prestashop
Thanks for your help,
Veronique
Yes, I see the issue now.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP
Done :)
I’m not able to login with provided details. Here is the log of my FTP client:
oups sorry,
Made some changes in profile
ftp.cluster026.hosting.ovh.net Pass: Camille1agathe2
Should work now :)
Now it should work https://bricolineetbambou.com/3-toutes-les-lampes
oups sorry,
Made some changes in profile
ftp.cluster026.hosting.ovh.net Pass: Camille1agathe2
Should work now :)
ok cool,
Could you give some details so I’ll know how to fix if it happens again?
Thank you !
Veronique
Sorry, I missed the ticket. I don’t remember exactly what I have done.