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  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 13.07.18, 15:02
  • Reason: Closed
  • Comment: Glad to help!

Ticket #12491 - Problem installing theme Alysum

Hi! I´m having a problem when I try to install the Alysum theme in my Prestashop. I followed your instructions, but when I import the theme and save, I refresh the page and doesn´t work.

The page is https://bricotoldo.signox.es

This ticket does not depend on any other tickets.

Marek (marek) 05 Jul 2018, 13:12

Hi, xprinta.
What theme and prestashop versions do you have?

xprinta (xprinta) 05 Jul 2018, 14:02

Hi! The Prestashop version is and the theme is 5.2.2

Marek (marek) 05 Jul 2018, 15:26

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office

xprinta (xprinta) 05 Jul 2018, 16:20

Hi! I´ve already complete the data

Marek (marek) 05 Jul 2018, 16:43

I see the issue and working on fix

Marek (marek) 05 Jul 2018, 17:26

There was incompatible code with 1.7.4 and I have fixed it.
We are going to test the theme in detail and release an update.