- Status: Waiting on customer
- Opened by: Alessandro Borsani (AleBTstudio)
- Open Date: 05.07.18, 20:28
Ticket #12493 - Installation problem: home page doesn't work
Hi, I have just bought your theme: Alysum
I have a prestashop installation (ver 126.96.36.199) on my testing domain: shop.bitistudio.net
I have read your documentation and i follow all steps. I installed Alysum theme in my prestashop by zip file (ver. 5.2.2) and when I selected Alysum theme and push saved my homepage doesn’t work and all remain a white page or with some browser if i try to navigate I receive error 500.
Please let me know how fix this problem because after this test i need to make a new installation for definitive new website.