• Priority: Low
  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 11.12.18, 15:36
  • Reason: Closed
  • Comment: Glad to help!

Ticket #12499 - upgrade

hi, i have two problems : when i try to upgrade my modules the message “exception retournĂ©e par le module ps_mainmenu pour upgrade.Error sent by addons. you may need to be logged” that is because i did not buy the theme on prestashop addons, but then, how do i upgrade the module?
second problem, i cannot translate every thing on my website, some words stay in english, even when i translate them in the backoffice.

This ticket does not depend on any other tickets.

Marek (marek) 08 Jul 2018, 14:04

Hi, Caroline.
"ps_mainmenu" is not our module and I have no idea what's wrong.
As for translation issue, I need more details, what exactly doesn't translates.

Caroline (bomini62) 18 Jul 2018, 15:53

ok for the modules, i am going to ask prestashop about them.
for the translations ; i cannot translate "sign up" or words like "my merchandise returns", "my credit slips", "my vouchers" ,
on the other hand, words like my orders, my personal informations translate allright.

Marek (marek) 18 Jul 2018, 17:14

I need to see those phrases on your website to understand where it comes from