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  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 07.08.18, 09:41
  • Reason: Closed
  • Comment: Glad to help!

Ticket #12508 - Tabs

Buenos días:
Tengo prestashop 1.7 y el tema Alysum - Premium Prestashop 1.7 & 1.6 Theme.
También tengo el modulo “product Extra tabs” no me muestra los tabs en la página de producto.
¿Como puedo Solucionarlo?

Es urgente.

Good Morning:
I have prestashop 1.7 and the theme Alysum - Premium Prestashop 1.7 & 1.6 Theme.
I also have the module “product Extra tabs” it does not show me the tabs on the product page.
How can I solve that?

It is urgent.
Thank you.

This ticket does not depend on any other tickets.

Marek (marek) 09 Jul 2018, 12:19

Hi, joaquin yelo.
Here is full module documentation https://alysum5.promokit.eu/promokit/documentation/customtabs_doc/

If you will have any problems, just let me know

joaquin yelo (joaquinyelo) 09 Jul 2018, 12:28

Ya he probado a instalar customtabs, pero no me hace la función que yo necesito.
Necesito que en cada producto aparezca tabs para rellenar en el, como en el modulo Extra tabs, en CustomTabs muestra un contenido estático siempre.
Es decir siempre el mismo contenido en todos los productos.

Un saludo y gracias.
Necesito poder solucionarlo.

I have already tried to install customtabs, but it does not make me the function that I need.
I need tabs to appear in each product to fill in, as in the Extra tabs module, in CustomTabs it always shows static content.
That is to say, always the same content in all the products.

Greetings and thank you.
I need to be able to solve it.

Marek (marek) 09 Jul 2018, 12:33

I don't speak Spanish, sorry.
Here is your solution: https://alysum5.promokit.eu/promokit/documentation/customtabs_doc/#ProductContent

joaquin yelo (joaquinyelo) 09 Jul 2018, 12:41

I can not show this option in the product edition.
How do I do it?

Captura de pantalla 2018-07-0... (624.6 KiB)
Marek (marek) 09 Jul 2018, 12:42

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office

joaquin yelo (joaquinyelo) 09 Jul 2018, 12:46

You already have the data inside.

Marek (marek) 09 Jul 2018, 12:49
joaquin yelo (joaquinyelo) 09 Jul 2018, 12:53

Thank you!

Marek (marek) 09 Jul 2018, 12:54

No problem

joaquin yelo (joaquinyelo) 11 Jul 2018, 10:27

Hello again:
In the previous topic, when the product had only one image, the image on the left did not appear to show (as a gallery), that is, when the product has a single image that shows only the main image without a gallery.
https://www.pccomponentes.com/hp-302-pack-2-cartuchos-tinta-original-negro-tricolor Here I leave an example.
Thank you.

Marek (marek) 11 Jul 2018, 10:27

This fix will be available in the next update

joaquin yelo (joaquinyelo) 12 Jul 2018, 16:21

We have already updated to the new version of the theme, perfect everything.
We have a problem.
In the product buttons "Buy" or in the links in the top menu "My cart", "log in" and "My account" appear without space on the left, how we can solve this and leave it the same as in your demo theme.
The remember password option does not send emails to the recipient.

Greetings and thank you.

Marek (marek) 13 Jul 2018, 14:33

Could you please take a screenshot of the issue?

joaquin yelo (joaquinyelo) 13 Jul 2018, 14:54

Hello, here I leave it.
You will see that there are no spaces between icons and neither in button (buy).

In the product page it does not show the related products that are added in the product's tab of the admin.
How do I solve it?

Thank you.

Captura de pantalla 2018-07-1... (410.9 KiB)
Captura de pantalla 2018-07-1... (345.7 KiB)
Marek (marek) 13 Jul 2018, 16:37

Try this CSS:

.product-quantity .qty {margin-right:10px}
joaquin yelo (joaquinyelo) 13 Jul 2018, 17:02

it does not work with that rule
within themes / alysum / assets / css / theme.css
on line 6704 and 6708
What is the file that needs to be modified?
Thank you

joaquin yelo (joaquinyelo) 13 Jul 2018, 17:11


Is there a way to show related products and other products of this smaller category?
Thank you

Marek (marek) 13 Jul 2018, 20:20

Try to add it to the Theme Settings → Custom CSS

.product-quantity .qty {margin-right:10px !important}
joaquin yelo (joaquinyelo) 24 Jul 2018, 16:54

Good afternoon.
Is there an option to make smaller product images on the merry-go-round and on the product page?
Thank you

joaquin yelo (joaquinyelo) 25 Jul 2018, 10:29

This code does not work to create the space between the icon and the text (link), attachment capture.

Captura de pantalla 2018-07-2... (0.98 MiB)
Marek (marek) 25 Jul 2018, 12:05

I can ask my colleague to help you with this customisation if you are agree, it will cost some money

joaquin yelo (joaquinyelo) 26 Jul 2018, 17:48

Good afternoon.
We have a problem with the images of the gallery on the product page.
When we click on an image, the image does not appear in the area of ​​the main image, that is, if I click on an image on the left side it should appear in the large box and it does not, this started after the update of the new image theme
How do I solve it?
Thank you.

Captura de pantalla 2018-07-2... (1.46 MiB)
Marek (marek) 29 Jul 2018, 14:30

Yes, I know about that and we are working on a fix

Marek (marek) 29 Jul 2018, 22:58

Try to add following JS code to the end of file /themes/alysum/assets/js/theme.js

$('body').on('click', ".js-thumb", function(event) {
    $('.js-qv-product-cover').prop('src', $(event.currentTarget).data('image-large-src'));
joaquin yelo (joaquinyelo) 07 Aug 2018, 07:12

Good Morning:
I need the products to appear two in two in responsive view instead of 1 in 1.
What file should we change?
Greetings and thank you

joaquin yelo (joaquinyelo) 07 Aug 2018, 07:33

Solved, thank you