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  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 11.12.18, 15:29
  • Reason: Closed
  • Comment: Glad to help!

Ticket #12511 - Message error when i update the Alysum theme --> "There is no file to update!"

I’m trying to update the Alysum Theme.

When i go to –> Alysum Settings → General, after i click in Check Updates.

And i receive de error message there is no file to update.

Actualy i have the version Alysum 5.1.9 and i want update to las version.

I send a image with the error.

error_message.jpg (166.4 KiB)

This ticket does not depend on any other tickets.

Marek (marek) 09 Jul 2018, 21:10

Hi, Fulcro Development Department.
1. Please make a backup before update.
2. Try to update the theme to the next version manually.

Fulcro Development Department (Fulcro_Development_Department) 11 Jul 2018, 19:04

I Marek,
I Make a Bakup, like you said.

And i do these steps:

1 - Check my Alysum theme Version, in my case is the Version 5.1.9.
2 - I Go to "Advanced Parameters" > "Performance" and set "Template compilation" to "Force compilation" and "Cache" to "no".
3 - I Download the latest version of Alysum theme, i unzip the source code and, Upload "themes" and "modules" folders from "Archive/updates/LATEST_VERSION/ to the root of your prestashop.
And the my online store stop working, and i have to restore the backup.

Note: My Web Server use Windows Server, MySQL and PHP

Can you please help me thanks.

Marek (marek) 11 Jul 2018, 19:05

Hi, Fulcro Development Department.
We just make changes to the "auto update" function. Please try to update once again through Theme Settings

Fulcro Development Department (Fulcro_Development_Department) 11 Jul 2018, 20:04

Hi Marek,
I try to update using the "auto update" and the message "There is no file to update!" apear again.

Marek (marek) 11 Jul 2018, 20:24

But I see it http://take.ms/Wq1pGr

Marek (marek) 11 Jul 2018, 20:24

Or I have to click "Update"?

Fulcro Development Department (Fulcro_Development_Department) 12 Jul 2018, 11:54

I Marek, you have to click in Update, to view the message "There is no file to update!", you can click, if something goes wrong i have a backup to restore the site.

Marek (marek) 13 Jul 2018, 12:40

Yes, I see now. Try to update manually to the 5.2.0 and then try automatically update once again