- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 09.07.18, 14:15
- Opened by: Fulcro Development Department
- Closed by: Marek
- Closed on: 11.12.18, 15:29
- Reason: Closed
- Comment: Glad to help!
Ticket #12511 - Message error when i update the Alysum theme --> "There is no file to update!"
Hi,
I’m trying to update the Alysum Theme.
When i go to –> Alysum Settings → General, after i click in Check Updates.
And i receive de error message there is no file to update.
Actualy i have the version Alysum 5.1.9 and i want update to las version.
I send a image with the error.
Comments
Hi, Fulcro Development Department.
1. Please make a backup before update.
2. Try to update the theme to the next version manually.
I Marek,
I Make a Bakup, like you said.
And i do these steps:
1 - Check my Alysum theme Version, in my case is the Version 5.1.9.
2 - I Go to “Advanced Parameters” > “Performance” and set “Template compilation” to “Force compilation” and “Cache” to “no”.
3 - I Download the latest version of Alysum theme, i unzip the source code and, Upload “themes” and “modules” folders from “Archive/updates/LATEST_VERSION/ to the root of your prestashop.
And the my online store stop working, and i have to restore the backup.
Note: My Web Server use Windows Server, MySQL and PHP
Can you please help me thanks.
Hi, Fulcro Development Department.
We just make changes to the “auto update” function. Please try to update once again through Theme Settings
Hi Marek,
I try to update using the “auto update” and the message “There is no file to update!” apear again.
But I see it http://take.ms/Wq1pGr
Or I have to click “Update”?
I Marek, you have to click in Update, to view the message “There is no file to update!”, you can click, if something goes wrong i have a backup to restore the site.
Yes, I see now. Try to update manually to the 5.2.0 and then try automatically update once again