• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 11.07.18, 13:55
  • Opened by: xprinta
  • Closed by: Marek
  • Closed on: 16.07.18, 19:13
  • Reason: Closed
  • Comment: Glad to help!

Ticket #12528 - Problem installing theme Alysum

Hi! We are having a problem when we try to upload an image to the web, because the following error message appears:

If you can not update Image. Please set permission 755 for folder /home/xxxxx/public_html/bricotoldo/modules/pspagebuilder/views/img

The problem occurs when we try to upload the image to the “image module”. We´ve checked vía FTP and the permissions are well, so we don´t know where the problem could be.

Can you help with this?

Thanks!

Comments

Marek 11 Jul 2018, 13:56

Hi, xprinta.
Try to set CHMOD 777 for the folder /modules/pspagebuilder/views/img