- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 12.07.18, 10:31
- Opened by: xprinta
- Closed by: Marek
- Closed on: 13.07.18, 10:40
- Reason: Closed
- Comment: Thank you for informing us
Ticket #12533 - Problem updating theme Alysum
Hi! I´m not able to update the Alysum theme on my Prestashop. I put the purchase code and I click on the button to update, but doesn´t do nothing.
Can you help me with that?
Thanks!
Comments
I don’t know why, but your server blocks ajax request to the file https://bricotoldo.signox.es/modules/pk_themesettings/ajax.php
Try to update manually
Hi! The issue is solved by our hosting supplier. Just to inform you, they solved it changing the folder permissions from -755 to -644
Regards,
Sergio