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  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 18.07.18, 13:52
  • Reason: Closed
  • Comment: Glad to help!

Ticket #12550 - Alysum new update doesn't work

Hi Marek

We performed an update from 5.2.1 to 5.2.3 using the automatic updater. There were no issues reported during the update, but afterwards, I see the following:

The template still shows version 5.2.1 under “Design / Theme & Logo“ Whereas it says 5.2.3 under “Alysum Settings / General” (Images attached).

The other thing is that there’s no “forgot my password” link on header menu as I asked you for and you said the option will be available in next update.

image006.jpg (10.1 KiB)
image002.jpg (11.8 KiB)

This ticket does not depend on any other tickets.

Marek (marek) 13 Jul 2018, 20:18

I'm not able to login to your back office

LISA KEELING (Lissea) 16 Jul 2018, 10:31

Hi Marek,

can you please try login again?

Marek (marek) 16 Jul 2018, 11:53

Now I have no access to modules http://take.ms/ITB55Z

LISA KEELING (Lissea) 16 Jul 2018, 12:52

Hi Marek,
I updated permissions so should be fine now. Sorry for this.

Marek (marek) 16 Jul 2018, 17:53

sorry, but still have no access to the Theme Settings module

LISA KEELING (Lissea) 17 Jul 2018, 10:53

I am not sure what exactly module you have in mind. But just in case I gave you access to all of them. Hope that works

Marek (marek) 17 Jul 2018, 10:55
LISA KEELING (Lissea) 17 Jul 2018, 11:08

Strange, you have access to both sections. See images attached

alysum2.png (29.9 KiB)
alysum_access1.png (99.2 KiB)
Marek (marek) 18 Jul 2018, 10:47

No it works.
I see wrong them version, but it doesn't matter. It seems just missed to update the version in the file /themes/alysum/config/theme.yml

LISA KEELING (Lissea) 18 Jul 2018, 13:09

If it works, why I cannot see the option "forgot your password" on my website that I asked you for and which you present with your demo version? Image attached.

Screen Shot 2018-07-18 at 11.... (136.3 KiB)
Marek (marek) 18 Jul 2018, 13:17
LISA KEELING (Lissea) 18 Jul 2018, 13:20

All right it works, thank you!