• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 13.07.18, 17:45
  • Opened by: Lisa Keeling
  • Closed by: Marek
  • Closed on: 18.07.18, 13:52
  • Reason: Closed
  • Comment: Glad to help!

Ticket #12550 - Alysum new update doesn't work

Hi Marek

We performed an update from 5.2.1 to 5.2.3 using the automatic updater. There were no issues reported during the update, but afterwards, I see the following:

The template still shows version 5.2.1 under “Design / Theme & Logo“ Whereas it says 5.2.3 under “Alysum Settings / General” (Images attached).


The other thing is that there’s no “forgot my password” link on header menu as I asked you for and you said the option will be available in next update.

Comments

Marek 13 Jul 2018, 20:18

I’m not able to login to your back office

Lisa Keeling 16 Jul 2018, 10:31

Hi Marek,

can you please try login again?

Marek 16 Jul 2018, 11:53

Now I have no access to modules http://take.ms/ITB55Z

Lisa Keeling 16 Jul 2018, 12:52

Hi Marek,
I updated permissions so should be fine now. Sorry for this.

Marek 16 Jul 2018, 17:53

sorry, but still have no access to the Theme Settings module

Lisa Keeling 17 Jul 2018, 10:53

I am not sure what exactly module you have in mind. But just in case I gave you access to all of them. Hope that works

Marek 17 Jul 2018, 10:55
Lisa Keeling 17 Jul 2018, 11:08

Strange, you have access to both sections. See images attached

Marek 18 Jul 2018, 10:47

No it works.
I see wrong them version, but it doesn’t matter. It seems just missed to update the version in the file /themes/alysum/config/theme.yml

Lisa Keeling 18 Jul 2018, 13:09

If it works, why I cannot see the option “forgot your password” on my website that I asked you for and which you present with your demo version? Image attached.

Marek 18 Jul 2018, 13:17
Lisa Keeling 18 Jul 2018, 13:20

All right it works, thank you!