• Closed by: Marek
  • Closed on: 11.12.18, 15:39
  • Reason: Closed
  • Comment: Glad to help!

Ticket #12566 - Installation doesn't work

Hello,

I purchase your Theme Alysum and I just try to install it on my prestashop. At first it seems to work but then when i try to access to “Alysum Menu” and “Alysum Settings” i have a error message “page not found”.
Help me please !

Comments

Marek 17 Jul 2018, 11:00

Hi, Geraldine Bossaert.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office

Geraldine Bossaert 17 Jul 2018, 11:12

It’s done !

Marek 17 Jul 2018, 11:16

Try now, it should work

Geraldine Bossaert 17 Jul 2018, 11:24

Thank you !

I have an other bug…
When i select the profil “oldstyle” the rendering is not like in the demo…

Marek 17 Jul 2018, 11:31

Something wrong was with installation because a lot of modules has not been installed. Please try now I have configured your home page

Geraldine Bossaert 17 Jul 2018, 12:19

It seams to be good.
Thank you for your help !

Marek 17 Jul 2018, 12:19

No problem

Geraldine Bossaert 30 Jul 2018, 12:20

I have a problem again.
With the simple blog module … How to re-install the missing modules ?

Marek 30 Jul 2018, 12:21

Find the module in your back office and reinstall it