• Priority: High
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 24.07.18, 11:13
  • Opened by: Diego
  • Closed by: Marek
  • Closed on: 01.02.19, 12:15
  • Reason: Closed
  • Comment: Glad to help!

Ticket #12599 - Newsletter box messages

Hello, i have a big problem with your newsletter box in homepage (bottom of homepage).
Not works!
No messages for registration.
No messages for error (insert email just registered, insert no email text)
Reload page after correct registration and go to top of homepage (need display a popup width discount code as newsletter popup that appear in homepage without reload page)
Please help me to fix this!
Prestashop generate unique code for user and send email (voucher.html) with discount code.

Try popup for correct behavior.



Marek 30 Jul 2018, 19:37

I just tried to register and it works for me http://take.ms/FWA69

Diego 30 Jul 2018, 22:28

Button of look book not works right! Can you check?

Marek 31 Jul 2018, 17:45

What button? I don’t see it

Diego 31 Jul 2018, 17:47

Arrow buttons

Marek 01 Aug 2018, 09:48

I don’t see any issue, buttons works correctly for me

Diego 03 Aug 2018, 14:30

Can’t works fine... miss the control if user is already registered... miss popup with voucher code or email code...and if user can register his email reload homepage and not see confirmation... need do as popup in homepage.

Marek 03 Aug 2018, 22:26

I’ll try to find a solution as soon as possible

Marek 09 Aug 2018, 13:24

Looks like there is no option to support vouchers in that module

Diego 09 Aug 2018, 13:54

Any solution? i need fix that box of newsletter.
Can’t you copy behaviour of popup module and adjust your newsletter box?

Diego 09 Aug 2018, 22:44

please help me

Marek 10 Aug 2018, 19:43

I just make it work with ajax, and it’s not covered by our support

Diego 10 Aug 2018, 19:57

And can’t you customize it? Take popup module code and adapt it for your box? Popup module works right! Can you quote to me?

Marek 10 Aug 2018, 20:08

But what’s wrong now? it works on ajax

Diego 10 Aug 2018, 21:17

Not send email with generated voucher code and send different email template than popup voucher!

Marek 10 Aug 2018, 21:18

Ok, I’ll check that out

Marek 11 Aug 2018, 11:58

Now you have the same email template for both modules

Diego 11 Aug 2018, 16:02

Where can i translate message of error?

Diego 11 Aug 2018, 16:10

And User not receive the 10% voucher code!!!
Email that was send notify user that in a few minutes receive a voucher code for newsletter subscription.
Popup send this code, but your box no.

Marek 12 Aug 2018, 12:07

Translation must be available in your back office, see pk_newsletter module there
Please take a screenshot of email how it should be (Popup send this code, but your box no.)?

Diego 12 Aug 2018, 13:56

Try to register to newsletter with two different kind of possibility... register with your box and with popup and see different email that you receive.

Marek 12 Aug 2018, 15:18

try now

Diego 17 Aug 2018, 19:34

Now I see also original popup that appear with new popup module installed.


E1EA6B4D-E825-4EF8-B6B3-278C9... (184 KiB)
Marek 17 Aug 2018, 23:20

disable old popup module

Diego 20 Aug 2018, 23:30

I’m not enable it and now our popup module for newsletter is not display! please when you make some changes not disable out modules!!! meh customer is very angry with me! please help me to fix it and come back to our popup newsletter module with voucher code automatically generated!!!

Marek 29 Aug 2018, 18:42

But I didn’t disable the module, I asked you to do that

Diego 13 Oct 2018, 10:43

I need make email for registration confirmation to newsletter in the standard registration user as popup newsletter one.

Marek 13 Oct 2018, 10:43

But I did it for you in another ticket

Diego 13 Oct 2018, 10:56

Now works right

Marek 14 Oct 2018, 19:30

I would like to get 20 Euro for the work I did before for you