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Ticket #12633 - Error to send message in CONTACT FORM

The contact form module does not work, it gives me an error and I do not know why.

URL : https://www.joyitasonline.com/es/contactenos

error.jpg (41.4 KiB)

This ticket does not depend on any other tickets.

Marek (marek) 31 Jul 2018, 17:04

Try to restore original file /themes/alysum/modules/contactform/views/templates/widget/contactform.tpl
As I can see you have customised it

Samuel Molina (smolinav) 01 Aug 2018, 07:38

I have restored the original file of the theme and it still does not work

Samuel Molina (smolinav) 01 Aug 2018, 08:26

I have restored the original file of the theme and it still does not work

Marek (marek) 01 Aug 2018, 09:22

it works fine for me http://take.ms/axKcp

Samuel Molina (smolinav) 01 Aug 2018, 10:22

It is true, now it works, but the message is not sent with the correct information.

error 4.jpg (37.3 KiB)
error5.png (19.2 KiB)
Samuel Molina (smolinav) 01 Aug 2018, 10:24

also the Footer form made with the footer builder if I fill it out and I give it to send .. it does not do anything, it just forwards me to the contact page to rewrite a form.

error 3.jpg (74 KiB)
Marek (marek) 01 Aug 2018, 12:54

I have no idea what's wrong. All works fine in our demo. Try to update the theme to the latest version. Don't forget to make a backup before

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