• Closed by: Marek
  • Closed on: 10.08.18, 12:13
  • Reason: Closed
  • Comment: Glad to help!

Ticket #12688 - HTTP ERROR 500

Hi,

today i update theme to the newest version. The problem is when i try to change something in Footer Builder Editor and save it, then i have HTTP ERROR 500 on my website. When i choose another profile and set this default then is ok, but when i change something and save it i see this same problem.

Comments

Marek 09 Aug 2018, 19:21

What layout I have to choose to see the issue. For now all works fine for me and I don’t see any problems

Przemyslaw Gajer 09 Aug 2018, 19:22

Change footer layout, delete some columns and save it

Marek 09 Aug 2018, 19:30

There was changed methods to be compatible with php 7.2.x. The best way now is to create new layout from scratch

Przemyslaw Gajer 09 Aug 2018, 19:32

All layouts? Home page too?

Marek 09 Aug 2018, 19:33

I suppose yes, but all worked fine when we tested theme update locally. I have to check that once again.
Is that a problem for you?

Przemyslaw Gajer 09 Aug 2018, 19:34

Yes, it is a huge problem to create all the arrangements from scratch

Marek 09 Aug 2018, 19:35

give me a moment

Marek 09 Aug 2018, 19:45

I don’t see any huge problem here. I have found only one broken footer layout “classic”, is it so necessary for you?
I know it should not be in this way, but there was critical update in php 7.2 what we have to support

Przemyslaw Gajer 09 Aug 2018, 19:55

a similar error appears after changing in page builder, sub-menu builder. Everywhere after the change, there is a similar error

Marek 09 Aug 2018, 19:57

But I just make a test with each layout and there was no problems. I have edited a layout and checked out how it works in front page, what I did wrong?

Marek 09 Aug 2018, 19:59

Here is an example. Modified Hope page layout “alysum” works fine http://trustmarketing.pl/ns2/

Przemyslaw Gajer 09 Aug 2018, 19:59

Look for: kopia bloga lingerie in page builder and change tittle of some modules. Look for the shop now

Przemyslaw Gajer 09 Aug 2018, 20:00

now is active: “kopia bloga lingerie”

Marek 09 Aug 2018, 20:05

Yeb, I see now.
I can help you to recreate your layouts, just let me know which ones do you need

Przemyslaw Gajer 09 Aug 2018, 20:07

Page: “bez bloga lingerie” footer: “lingerie” menu: “produkty”, “o nas”

Marek 09 Aug 2018, 20:41

Done

Przemyslaw Gajer 09 Aug 2018, 20:51

Problem with basket on mobile (attach.)

Przemyslaw Gajer 09 Aug 2018, 20:58

Next problem is with featured products, newest, bestsellers etc. see attach.

Przemyslaw Gajer 09 Aug 2018, 21:03

attach 2

Przemyslaw Gajer 10 Aug 2018, 08:58

are you able to fix it?

Marek 10 Aug 2018, 10:08

It should be fixed now. Don’t forget about cache

Przemyslaw Gajer 10 Aug 2018, 10:11

Basket, its ok, but i still don’t see any products on my home page…

Przemyslaw Gajer 10 Aug 2018, 10:13

I need to restore a copy of security from yesterday. I can not allow this delay. Will the official new version with corrected errors be released?

Marek 10 Aug 2018, 10:14

We have tested out and all works fine on localhost and our demo server. Please try

Przemyslaw Gajer 10 Aug 2018, 10:19

I have restored a copy with version 5.2.3. Please do not update this to the latest unstable version.

Marek 10 Aug 2018, 10:20

ok

Marek 10 Aug 2018, 10:21

as I can see products works fine now

Przemyslaw Gajer 10 Aug 2018, 10:22

Yes, because it is version 5.2.3.
Please tell me how to center the basket on mobile devices. And in the product does not change the image after clicking the thumbnail:
http://trustmarketing.pl/ns2/naturalne-peelingi/15-peeling-kawowy-z-pomarancza-i-imbirem.html

Marek 10 Aug 2018, 10:23
@media (max-width:125px) {
.shopping_cart {
transform: translateX(125px);
}}
Przemyslaw Gajer 10 Aug 2018, 10:37

Where can i insert this code? :
@media (max-width:125px) {
.shopping_cart {
transform: translateX(125px);
}}

Marek 10 Aug 2018, 10:38

Theme Settings → Custom CSS

Przemyslaw Gajer 10 Aug 2018, 10:44

I put this code, refresh the cache and continue the same.

Marek 10 Aug 2018, 11:12

Now it should be ok

Przemyslaw Gajer 10 Aug 2018, 11:14

Yes, its perfect. Can you check this problem with image:
And in the product does not change the image after clicking the thumbnail:
http://trustmarketing.pl/ns2/naturalne-peelingi/15-peeling-kawowy-z-pomarancza-i-imbirem.html

Przemyslaw Gajer 10 Aug 2018, 11:16

its working. Thank you :)