• Priority: High
  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 10.08.18, 18:22
  • Reason: Closed
  • Comment: Glad to help!

Ticket #12694 - Pop up message not showing

Hello, i have been trying to get the pop up message to show but with no luck.
I have enabled it, put Show in theme settings, cleared cache. Done everything a couple of times just in case. Nothing shows.
If there is nothing else to do, can you take a look in the backoffice ?


This ticket does not depend on any other tickets.

Anestis (ane76) 10 Aug 2018, 13:29

Also, i cant get purechat to show either and my instagram feed has gone again (with last update) :-(

Marek (marek) 10 Aug 2018, 15:02

Popup and Purechat works fine now http://take.ms/mgRSi As for instagram, you have to put User ID instead of Used Name

Anestis (ane76) 10 Aug 2018, 16:43

Thanks ! Popup and Purechat work fine now indeed !
As for instagram, i didn't touch anything since you last made it work again in the past.
Perhaps a restore made it like that. I added User ID but it doesn't work either.
Could you check please ?


Marek (marek) 10 Aug 2018, 17:16

Try following CSS fix:

.ig-link img {display:block !important;}