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  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 26.09.18, 11:11
  • Reason: Closed
  • Comment: Glad to help!

Ticket #12711 - Problem with the consent confirmation checkboxes (GDPR)

Hi,

i have problem with the consent confirmation checkboxes for newsletter and contact form. I use a module for Prestashop (https://addons.prestashop.com/pl/wzmianki-prawne/32323-oficjalna-zgodnosc-z-rodo-by-prestashop-15-16.html - this module but for Prestashop 1.7) and checkboxes are not added to forms. Can you help me to solve it?

Regards!

This ticket does not depend on any other tickets.

Marek (marek) 14 Aug 2018, 12:34

Hi, Kasia.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office and FTP

Kasia (kpdetal) 22 Aug 2018, 10:01

Hi Marek,
I have completed my profile. Please check it.

Marek (marek) 24 Aug 2018, 10:58

Hi, Kasia.
Sorry for the delay.
Have you tested the module out with default prestashop theme?
I'm asking because I see there some custom hooks what I suppose must be added to the theme and in that case you have to read module documentation to know how to install it correctly

Kasia (kpdetal) 27 Aug 2018, 08:01

I have not tested with default theme and I don't create any custom hooks.

Marek (marek) 28 Aug 2018, 12:37

But maybe the module just doesn't work. Please make a test in fresh and clean prestashop installation before

Kasia (kpdetal) 10 Sep 2018, 13:42

I test it in fresh and clean prestashop installation and the module work OK.

I have more problems:
- product page: i can't change quantity with plus/minus;
- related products: carousel not working;
- thumbnails of product on product page: main photo don't refresh if i click on thumbnail (and when is more thumbnails added, carousel not working);
- category page: when i use filtering i have problem with photos of products loading.

Marek (marek) 11 Sep 2018, 13:27

Hi, Kasia.
Try now, all should be ok now

Kasia (kpdetal) 12 Sep 2018, 11:43

1. There are still no checkboxes (from GDPR module) under the forms.

2. Now i can change quantity of products - is OK.

3. Carousel in related products is already OK.

4. Thumbnails: refreshing the main photo is already working but there is still a problem with "when is more thumbnails added, carousel not working".

5. There is still a problem with filtering the attributes on the category page (problem with photos loading).

Marek (marek) 12 Sep 2018, 16:13

Do you have GDPR module documentation?

Kasia (kpdetal) 14 Sep 2018, 08:14

I don't have documentation.

Marek (marek) 14 Sep 2018, 09:58

The module what you have purchased doesn't have a documentation?
As I can see it has custom hooks and I need to know where to put those hooks in the theme

Kasia (kpdetal) 14 Sep 2018, 10:10

This is a free module for Prestashop 1.7 so i don't have documentation.
Maybe you can check this custom hooks on default prestashop theme?

Marek (marek) 14 Sep 2018, 10:43

Please check it out now, I have added custom hooks into the theme

Kasia (kpdetal) 17 Sep 2018, 12:17

1. Checkboxes under contact form - is OK.
2. Thumbnails: refreshing the main photo is already working but there is still a problem with "when is more thumbnails added, carousel not working".
3. There is still a problem with filtering the attributes on the category page (problem with photos loading).

Marek (marek) 17 Sep 2018, 12:19

2. Please give me a link to product where I could see the issue
3. Try to disable Lay Load option in the Theme Settings

Kasia (kpdetal) 17 Sep 2018, 20:25
Kasia (kpdetal) 26 Sep 2018, 09:45

Can you help me?

Marek (marek) 26 Sep 2018, 11:08

Sorry, I missed your ticket. Now it's fixed

Kasia (kpdetal) 26 Sep 2018, 11:11

No problem. Thanks!

Marek (marek) 26 Sep 2018, 11:11

Glad to help!

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