• Closed by: Marek
  • Closed on: 16.11.18, 18:26
  • Reason: Closed
  • Comment: Glad to help!

Ticket #12716 - Header not responsive and Page builder problem

Hello, I’m having some issues with the theme, i really apreciate your help.

1) The header is not responsive on mobile, it shows some elements completely diferent to the demo, i attached 2 images for reference.

2) The other problem is with the page builder, I cant use it, everytime i save I get an error 500 in the frontpage, this happens with homepage or footer every single time, I’m using the clasic home page management in this case , but the footer needs to work with the page builder.

Thanks in advance!

Alfred

Comments

Marek 15 Aug 2018, 16:03

Hi, Alfred.
I have test out Page Builder and I can’t reproduce the issue, all works fine for me.
As for header question, as I can see you have a lot of custom CSS code, try to remove it, because to overrides theme’s code

Alfred Fernández 15 Aug 2018, 17:01

Thanks for your answer, right now there is an error 500 un the frontpage, if you save un the page builder this happens.

Even on a clean install the responsive problem happens, the custom css is not interfering with the header,
Please i need your help with this.
Thank you

Marek 06 Sep 2018, 12:30

Hi, Alfred.
I’m sorry for the delay, your ticket has been lost, I just didn’t;t get a notification about your reply.
Do you still need our help?