• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 18.08.18, 22:13
  • Opened by: Quentin
  • Closed by: Marek
  • Closed on: 12.09.18, 18:35
  • Reason: No answer from a customer

Ticket #12738 - Problems with BLOG module and Alysum Menu/Settings

Hi,

I bought your theme today and i have fews problems with it :

1) The blog module don’t work, when i go to my module simple blog and i try to configure it it’s write : THANK YOU for choosing my module.
Vous pouvez démarrer avec Blog for PrestaShop en allant dans Blog for PrestaShop → Posts

2) In Promokit section on my Prestashop menu Alysum Menu and Settings don’t work

3) When i want to configure theme settings the revslider presthop don’t work, it’s not possible to have it on my homepage.

Thanks for the urgent help.

Comments

Marek 18 Aug 2018, 22:14

Hi, Quentin.
Looks like your installation goes wrong. The solution for you is to uninstall those modules and install them back

Quentin 19 Aug 2018, 00:42

Hi Marek,

And how to do to have them again? Because i don’t find these modules in my download

Quentin 19 Aug 2018, 01:27

Hi Marek, i have reinstall all the theme and still not work

Marek 19 Aug 2018, 06:11

1. Please follow our video tutorial https://alysum5.promokit.eu/promokit/documentation/#installation_via_wp

2. Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office I’ll try to install it for you. But I’ll not be available during the day, sorry.