- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 19.08.18, 11:39
- Opened by: Alessandro Borsani
- Closed by: Marek
- Closed on: 29.08.18, 16:35
- Reason: Closed
- Comment: Glad to help!
Ticket #12739 - Customer Reassurance module doesn't appeare
Hi Marek, I made a mistake, cause a fault click I have unistalled Customer reassurance module and now It doesn’t appeare. I try to install the original one by prestashop but if I do it It doesn’t appeare like the original in Promokit.
When you can pls check it out.
Comments
Open the file:
/themes/alysum/templates/checkout/order-confirmation.tpl
find the line:
and replace it with
I made it but it doesn’t appeare yet. Perhaps have I to hook in BO prestashop?
I see now that the prestashop module “customer reassurance” is hook in “display order confirmation2” position. It would not be in “display reassurance”?
Thank you
You can try to transplant the module to another hook, read more here http://doc.prestashop.com/display/PS17/Positions
Hi Marek, I have hooked the module in “display rassurance” like in original position but now in page product there is a wrong disposition like if there are 2 module hooked.
Please see attached file.
Let me know when you can.
Sorry, I mislead you. I just added the hook:
to the file:
themes/alysum/templates/catalog/product.tpl and now it works
Hi Marek, I continue to see the error like you can check in attached file.
But did you add the hook in product.tpl or i must hook it by myself? Order-confirmation file have i to rollback to original hook?
Pls let me know, hank you
Seems you forgot to attach the file
here attached file
I have the problem yet. Perhaps you haven’t see my anser. thank you so much for your work.
Marek have you seen the atached file that I have forgotten to understand this problem?
It appeares like 2 module hook in same place…
Thank you
Yes, I see it. I have no fast solution, hope to figure out what’s wrong as soon as possible
OK Marek, thank you I’m waiting your solution, no worry
I see it ok now, only missed icons there http://take.ms/olfT6 Or I missed something?
In my pc it doesn’t appeare correct. I delete all cache and also with flushdns… I see this:
Yes Icons don’t appeare but after 1 sec in My page appeare like 2 modules hook…
I have fixed broken icons, now you can replace them with your icons in the folder /public_html/modules/blockreassurance/img
Perfect Marek, Thank you!! Now all works fine!
You can close it!