• Closed by: Marek
  • Closed on: 09.10.18, 13:21
  • Reason: Closed
  • Comment: Glad to help!

Ticket #12745 - weird issue while trying to access theme options menu

Hi, we are facing a weird issue while trying to access theme options menu within the prestashop admin panel.

An image showing the issue is attached.

Captura de pantalla 2018-08-09 a las 8.47.08.png

We believe the error has something to do with ps_access table in the database.

Can you help us with this?

Thanks in advance

Comments

Marek 20 Aug 2018, 22:39

Hi, Aitor.
Strange issue, see it first time.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office I need to see it myself

Aitor Contreras 03 Oct 2018, 11:44

HI,
I did it. You can login it.
Regards

Marek 04 Oct 2018, 15:31

But as I can see it works fine now

Aitor Contreras 09 Oct 2018, 12:43

It’s working. Thank you.