• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 21.08.18, 10:53
  • Opened by: Lisa Keeling
  • Closed by: Marek
  • Closed on: 11.12.18, 15:44
  • Reason: Closed
  • Comment: Glad to help!

Ticket #12751 - Product page - images don't change

Hi,

There’s an issue with images on the website. When I have more than one image attached to the product and want to switch between them, nothing happens.
See the example - http://dev.thetesting.co.uk/index.php?id_product=73&id_product_attribute=0&rewrite=magnetic-face-powder-highlight-moonshine&controller=product

Comments

Marek 21 Aug 2018, 21:01

Hi, LISA.
Open the file http://dev.thetesting.co.uk/modules/pk_instafeed/assets/js/init.js find the line http://take.ms/L8q7l and replace “body” with “p”

Lisa Keeling 22 Aug 2018, 10:55

Hi Marek, I have found the file you are suggesting in your previous message, but screenshoot that you attached (http://take.ms/L8q7l) doesn’t make sense to me. What line do I need to find in this file and replace with p?

Lisa Keeling 22 Aug 2018, 11:00

Actually I am not sure what pk_instafeed has to do with my question. I said there is a problem with viewing product images on the website. If you click on this link (http://dev.thetesting.co.uk/index.php?id_product=73&id_product_attribute=0&rewrite=magnetic-face-powder-highlight-moonshine&controller=product) and try to switch between product images, you will see that nothing is happening with it.

Marek 23 Aug 2018, 09:46

I understand your problem, and I know the solution, that’s why I asked you to do that. You can just disable the module Instagram and check out the issue with images

Lisa Keeling 23 Aug 2018, 10:23

It does work with Instagram disabled but it’s not ideal solution as we may need this module in the future.

Marek 23 Aug 2018, 22:40

I gave you the fix in my first comment. Another way is to download last theme version and take that file from archive and upload to your server

Lisa Keeling 24 Aug 2018, 11:36

All right, I have done what you suggested at first place (but honestly the screenshot ( http://take.ms/L8q7l ) that you have attached didn’t make sense at all for me, that confused me). Anyway looks like it works. Thanks.

Marek 24 Aug 2018, 22:47

Sorry, maybe my English is the reason of misunderstanding