- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 22.08.18, 09:36
- Opened by: Christophe Guignard
- Closed by: Marek
- Closed on: 11.12.18, 15:45
- Reason: Closed
- Comment: Glad to help!
Ticket #12755 - Impossible product save
Hi,
thank you for the last time.
Now i have some bug but impossible to finding the cause.
- When i modify a product this is not saved. please try with this : http://presta.chiccham.com/fr/vintage/268-enfilade-b40-behr-en-teck-dieter-waeckerlin-1958.html - Sometimes when i add new product, this is not saved correctly but i dont know why
With payment settings i have an error:
- Please see attachment picture
For show this i have activate the debug mode.
Why the product not save and if have other error who cause the issue.
Thank you
Comments
Hi, Christophe.
Something wrong with the file fr.php. Try to remove it
Ok, i have remove fr.php from pk_compare and pk_customlikns and now works thanks.
But always my products modification dont want save. Please try with : http://presta.chiccham.com/fr/vintage/268-enfilade-b40-behr-en-teck-dieter-waeckerlin-1958.html
other case:
- sometimes when i modify a product this is not saved
Please see and help me if you can
Thank you so much
Do you mean your modifications in back office are not available in front office?
Yes but in back office too.
When you modify the product this is not saved. try with this http://presta.chiccham.com/fr/vintage/268-enfilade-b40-behr-en-teck-dieter-waeckerlin-1958.html
some products when we modify this is saved partially
thanks
Please help me
thank you
I see you have additional product modules http://take.ms/6YGlT try to disable one by one and check out the issue
I haave disable all additional product but the issue persist
i dont know where is the problem
I just added “2” and is save fine http://take.ms/TIkOp
yes the bug is not always on new product.
But please try with this product and you can see the issue,this product dont want save. Never : http://presta.chiccham.com/fr/vintage/268-enfilade-b40-behr-en-teck-dieter-waeckerlin-1958.html
Yes, I see it, but how it’s related to the theme. The problem is inside your prestashop platform
Ok.
Thank you so much for your help.
I have finded where is the issue. The issue is due to special character inside tag or meta.
Thank you so so much
Thank you for sharing the solution. I’ll save it to our “solutions” list