• Closed by: Marek
  • Closed on: 09.11.18, 18:06
  • Reason: Closed
  • Comment: The fix will be available in the 5.3.0 version

Ticket #12809 - responsive

hi, I have just installed the theme, without making any kind of change I have problems viewing with safari and firefox.
There are some responsive problems
how can I solve them?
Thank you

Comments

Marek 29 Aug 2018, 13:22

Hi, Giorgio.
There is an option in Page Builder to adjust columns width to different screens http://take.ms/mZb24

giorgio simonetti 29 Aug 2018, 16:08

Hi ,

selecting extra small device phones + save layout profile does not correct the error.
when I update, I will roll myself into large device large screen again ….

Marek 29 Aug 2018, 17:01

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office

giorgio simonetti 30 Aug 2018, 09:36

done …..

Marek 30 Aug 2018, 10:55

Great! Now I need credentials to login to your back office

giorgio simonetti 30 Aug 2018, 16:47

ok done

Marek 31 Aug 2018, 11:17

I just make full width http://take.ms/o7xtk and all works fine: http://take.ms/SSYlh

We will fix the issue in the next update for now you can adjust columns width manually