- Priority: 0
- Status: Closed
- Theme: Venedor
-
Assigned To:
Marek
- Private: No
- Open Date: 30.08.18, 11:51
- Opened by: Olivier Tinchant
- Closed by: Marek
- Closed on: 09.10.18, 13:30
- Reason: Closed
- Comment: Glad to help!
Ticket #12822 - ContextErrorException after venedor installation
Hello,
After installing the Vendor prestashop 1.7 theme, the FO is in error 500.
I activated the debug mode, as an attachment the capture of the error on PsPageBuilder
I uninstalled the theme and then installed the same error again
Thank you for your help
Regards
Olivier
Website : http://www.chapiteauxpaschers.fr http://www.chapiteauxpaschers.fr/pl/
Comments
Hi, Olivier.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP I’ll try to help you with that
it’s ok all the information is in my profile
I do not see Venedor theme on your server. Could you please check it out?
Sorry it was not the good ftp
I corrected the information in my profile
beware the password is the same but the ID and the server have changed
There is some incompatibility in encryption Page Builder data with Prestashop 1.7.4.x.
For now I have removed encryption function at all, it doesn’t affect to module work, but only one problem now exist, all predefined layouts are not available because all data is encrypted.
But you can create new layouts, that must work.
I understand that is not perfect solution for you, and I’m ready to help you to convert existing layouts to unencrypted to be available for you.
Let me know if you need that and sorry for all inconvenience
Thank you I will try to create the new layout
Will this problem be resolved on an upcoming update ?
Yes, we are working on that
Hi Marek,
Do you have an example of standard layout (venedor) that I can take the classes css ?
Here is converted version of layout what will work for you. You have to import it.