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Ticket #12831 - Email translation doesn't work

Ciao Marek,
I know that using native email the problem could not depending from theme, but i prefer ask to you like always. Perhaps you have a solution.
I have translated all core mails of native mails of PS. I changed footer link and description because I don’t want that mail contain Prestashop link.

In BO international→translation→mail→core I see the correct mail’template with modification but I’ll receive mail with original PS template and link.

I attache the files to explain better.

If you have an idea I apraciate a lot.

Thank you

This ticket does not depend on any other tickets.

Alessandro Borsani (AleBTstudio) 31 Aug 2018, 12:01

this is the mail that i receive

Marek (marek) 31 Aug 2018, 12:05

try to rename the folder "mails" /public_html/themes/alysum/ to disable overrides and make sure your mail templates only in one place /public_html/mails

Alessandro Borsani (AleBTstudio) 31 Aug 2018, 14:35

Hi Marek,
I simply rename folder "mails" to "posta" in /public_html/themes/alysum/ and nother else and now it works properly with translation.
You are great!!
I just extend my support plan by Paypal

Thank you!

Marek (marek) 31 Aug 2018, 14:56

Glad to help. Now you have 309 days of support :)

Alessandro Borsani (AleBTstudio) 31 Aug 2018, 16:36

This is not a good news for you!!! hahahah, no don't worry when I'll go online I don't need a lot of support :)

Marek (marek) 01 Sep 2018, 12:17

:)

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