• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 31.08.18, 14:40
  • Opened by: Luca Marconi
  • Closed by: Marek
  • Closed on: 11.12.18, 15:47
  • Reason: Closed
  • Comment: Glad to help!

Ticket #12832 - Page Builder Editor - Create a New Profile - http error 500

Hello,

As an object I have the following problem.

By saving a profile with the Page Builder module, I receive the error:

The page does not work
www.veor.it is currently unable to handle the request.
HTTP ERROR 500

How can I solve? Thanks in advance

Comments

Marek 31 Aug 2018, 14:55

Hi, Luca.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office

Luca Marconi 31 Aug 2018, 15:00

Done!

Marek 31 Aug 2018, 15:08

Something wrong was with the module. I have reset it and all works fine. Please test it out