- Priority: 0
- Status: Closed
- Theme: Venedor
-
Assigned To:
Marek
- Private: No
- Open Date: 01.09.18, 13:36
- Opened by: Joao Agostinho
- Closed by: Marek
- Closed on: 16.11.18, 18:26
- Reason: Closed
- Comment: Glad to help!
Ticket #12838 - can't put the theme to work... help...
Hi guys,
It’s my 3rd day trying to put this theme to work, every time I mess with something (last thing was the footer to add some info) it brakes the site. Being debug mode and well, it’s a overwhelming see attached file.
I change it back to the default theme and voila - it works.
I’m loosing my mind and seriously considering giving up (you do refunds?!) and go back to my WP+WooCommerce combo… something I’m working with since 2005. Trying this Prestashop for a client and you guys are my last resource.
I’ve tried installing 3 times the Prestashop on my server - note if the main language is other than english it won’t work from the start with your theme - and even on a Google Cloud Plesk server that I have. Same problems, after a while bye bye site.
Is it something that this newb is doing wrong or something else?!
You have all the access on my profile, please I really appreciate your help on this.
Regards,
Joao
Comments
Hi, Joao.
Let me try to help you with that. I need to connect to your server but I’m not able to do with provided credentials. Could you please check that?
Hi Marek.
Thanks will appreciate it.
Wrong user - prestashop@fruit4u.com.pt
Try it now please….
The module Page Builder has been updated and now it works. Please check it out. Sorry for the inconvenience
Awesome!!
Your a life saver Marek!
Will continue to testing it thanks a million!
Cheers!
No problem. I’m here and ready to help in case some problems
Hi! For updating Page Builder module I have just to run Theme Updates in General Theme Settings?
Yes, right. Don’t forget to make a backup before
Hi Marek,
So if I go to the final server where I want this to be installed, I just need to update something?!
Try it and I got the same issue… page builder is the same version on both Prestashop installers…
https://news.jadesignstudio.pt/index.php
Got the same issue as before.
to Joao: Please create separate ticket and describe your problem there
I’m sorry, I misread your message
Try to reinstall Page builder module and let me know the result
Hi Marek sorry had a busy day couldn’t came here to give you feedback
I’ve reseted the page builder module and it’s working, until now on this server de site finally!! it’s fast and works… lets hope it stays that way
Thanks for the help!
cheers
I’m glad to hear that.
Let me know if you need further assistance