• Priority: High
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 03.09.18, 18:34
  • Opened by: Elio
  • Closed by: Marek
  • Closed on: 14.12.18, 15:54
  • Reason: Closed
  • Comment: Glad to help!

Ticket #12848 - Problema prezzi !!!!!!!!


I noticed that some products lack the price, and is visible only after entering the product sheet. Why? Some products yes and others not ...

I am attaching your image to show you the error.

Please solve this problem as soon as possible.
Thank you


Schermata 2018-09-03 alle 18.... (105.9 KiB)


Marek 03 Sep 2018, 20:54

Could you please give me a URL of the page where I can see the issue?

Elio 04 Sep 2018, 16:43

you can check this link and notice two products with price and one without price :


Marek 05 Sep 2018, 13:49

I have tested it out with native prestashop files and there is the same problem, what means it causes somewhere in back office or just a bug in prestashop

Elio 29 Sep 2018, 18:43


can you tell me how to disable the categories from the contact page?

Thank you


Schermata 2018-09-29 alle 18.... (505.5 KiB)
Marek 30 Sep 2018, 14:41

Hi, Elio.
You can find an answer here https://alysum5.promokit.eu/promokit/documentation/#faq7

You have to disable left column