• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 05.09.18, 12:39
  • Opened by: Lisa Keeling
  • Closed by: Marek
  • Closed on: 12.12.18, 15:50
  • Reason: Closed
  • Comment: Glad to help!

Ticket #12859 - Poor quality thumbnails images

Hi Marek,

I am not sure if you can help me with that but I noticed that product images that I uploaded to the website have poor quality in thumbnail view on mobile. Everything looks all right though when you click product page. Do you have any idea what may be the reason? Check the image I have attached.

Comments

Marek 05 Sep 2018, 13:02

Try to change the image size in the file themes/alysum/templates/catalog/_partials/miniatures/product.tpl
find the line

{assign var="type" value='home_default'}

replace it with:

{assign var="type" value='medium_default'}
Lisa Keeling 05 Sep 2018, 13:13

Hi Marek, I am afraid nothing has changed… :( The quality is still poor.

Marek 05 Sep 2018, 13:30

Try to clear prestashop cache

Lisa Keeling 05 Sep 2018, 17:51

Hi Marek, I have cleared cache. Still nothing has changed.

Marek 05 Sep 2018, 22:07

It looks fine now for me and I see it’s fixed in the source code