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Ticket #12891 - product page problem

When I insert the product page profile I can not choose a product different from the one already selected, despite the correct path URL and link to the product.
I attach image.
Thank you for your reply

alysum.jpg (455.7 KiB)

This ticket does not depend on any other tickets.

Marek (marek) 12 Sep 2018, 14:31

Hi, annarita.
Sorry for the delay.
try to disable and clear prestashop cache and let me know if it will help

annarita pagliaro (blablalab) 18 Sep 2018, 15:19

Hi Marek! I have deleted the cache and at the first access the displayed product is correct, but then again fails. It only happens if I use the product page profile if I use the default profile I have no problems.

Marek (marek) 18 Sep 2018, 15:39

Ok, I see. Try to create new Product Page layout and remove current one. Looks like there is an error inside

annarita pagliaro (blablalab) 19 Sep 2018, 15:35

I did what you suggested but the problem remains with new page profile, not with default profile

Marek (marek) 19 Sep 2018, 15:59

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office

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