• Priority: High
  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 02.01.19, 14:33
  • Reason: Closed
  • Comment: Glad to help!

Ticket #12923 - Newsletter subscription without checkbox checked

Hello, i have a big big problem! in account creation page, also if newsletter signup checkbox is not selected, user is subscribed to newsletter and receive email for newsletter registration to website.
Is an important issue (also for privacy)!!! Can you help me?
I try to create an user and i receive 2 email (welcome email and newsletter email) but i don’t select newsletter subscription checkbox!
Another problem, i don’t find attachment newsletter email template. I need delete “BENVENUTO” code from that email. Which folder used for that email template?

Schermata 2018-09-18 alle 15.... (146.4 KiB)
Schermata 2018-09-18 alle 15.... (201 KiB)

This ticket does not depend on any other tickets.

Diego (aircrescio) 18 Sep 2018, 15:28

Now i have disable "SEND CODE AFTER SUBSCRITION" in admin of prestashop, but is important to fix for European law the autosubscription.
We can hide "Registrati alla nostra newsletter!" Checkbox in account creation page!

Marek (marek) 20 Sep 2018, 14:34

Have you tried to disable the module "Email Capture Popup Campaigns with Automatic Vouchers"?

Diego (aircrescio) 20 Sep 2018, 16:17

No! Is the only way to register to our newsletter and receive a voucher code correctly!
Now I disable prestashop standard send voucher code, but user are register to our newsletter in admin backend of prestashop also if user not check the subscription checkbox in the registration page!!!

Marek (marek) 21 Sep 2018, 14:27

I just disabled that module and got only one email after registration

Diego (aircrescio) 21 Sep 2018, 14:31

Ok, thanks... now i’m waiting for fix for generated voucher as popup module. Thanks

Diego (aircrescio) 01 Oct 2018, 13:42

Don’t you have a solution??? Every user that try to register himself is registered also to the newsletter...Also If Registration check box Is not select

Marek (marek) 01 Oct 2018, 16:36

That is really strange there is some mess with emails, I'll keep working, maybe I'll give you some news today

Diego (aircrescio) 03 Oct 2018, 17:29

Thanks...i'm waiting some your news.

Marek (marek) 03 Oct 2018, 17:30

I need access to your phpmyadmin

Diego (aircrescio) 03 Oct 2018, 17:32

i send you login data in other ticket. #12626

Diego (aircrescio) 12 Dec 2018, 11:06

News??? 2 month ago last answer!

Marek (marek) 12 Dec 2018, 11:15

I also waiting for a payment for my custom work for a long time

Diego (aircrescio) 12 Dec 2018, 11:19

Which payment...i have same problem, you not solve that! i always pay you.
If i don't pay you for something say it to me. It's possibile, i have a different job, project and customer... it's possibile to miss something, but if you don't say to me i can't know! I always pay for your job!

Diego (aircrescio) 12 Dec 2018, 11:19

But this problem is not solved!

Marek (marek) 12 Dec 2018, 12:33

I wrote about this ticket https://support.promokit.eu/index.php?do=details&task_id=12626 where I have solved your issue what is not related to the theme.