• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 18.09.18, 18:07
  • Opened by: jinli
  • Closed by: Marek
  • Closed on: 17.12.18, 14:57
  • Reason: Closed
  • Comment: Glad to help!

Ticket #12926 - facebook

Hello,
Why my facebook login is unsuccessful?
I think there is no problem withe my facebook app id
thanks

Comments

jinli 18 Sep 2018, 18:14

is there anywhere I can put in the facebook app secret?
I just can find where I can put in the facebook app id
thanks

Marek 19 Sep 2018, 10:19

Hi, jinli.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office

jinli 19 Sep 2018, 19:04

hello marek
I have fill out all necessary fields in my profile
hoping to get your help
thanks very much

Marek 20 Sep 2018, 13:08

Please make sure you have added your domain to whitelist in your facebook settings

jinli 30 Sep 2018, 10:07

Hello marek
I have added my domain to whitelist in my facebook settings
It still can not work, please help me

Marek 01 Oct 2018, 10:18

Yes, I see. Working on that…

Marek 05 Oct 2018, 17:28

Sorry for the delay.
I have found out the following facebook message (see attachment)
And Facebook doesn’t allow me to same App settings with your domain name

jinli 09 Oct 2018, 11:10

Hello marek
It still can not work… You can see the attachment.

Marek 09 Oct 2018, 11:20

Try to reset the module and configure it once again