• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 18.09.18, 19:54
  • Opened by: Dama Dama
  • Closed by: Marek
  • Closed on: 20.09.18, 20:46
  • Reason: Closed
  • Comment: Glad to help!

Ticket #12929 - Tinymce editor and Blog comments

Hello,
1. The Tinymce editor doesn’t run properly. I click on “source code” but the textarea (in popup) seems blocked, I can’t write. In native prestashop template, it runs well

2. Blog comments: the logged and registered customers do not able to add a comment

best regards

Comments

Marek 19 Sep 2018, 10:15

Hi, Dama Dama.
Back office link is broken, please give me correct link

Dama Dama 19 Sep 2018, 10:21

Hi Marek,
I wrong write it in my profile

right is:
…

Marek 19 Sep 2018, 12:04

I don’t see the issue. I just added TEST TEXT to the “WEEDIFFERENT STORY” widget

Dama Dama 19 Sep 2018, 12:16

in the textarea of the widget it works well. the issue is in the textarea of the “source code” where I can write HTML. Now I tried to edit your text but it doesn’t work, it’s blocked

Marek 19 Sep 2018, 12:17

Yes, I add the text exactly through “Source code”. What browser do you use?

Dama Dama 19 Sep 2018, 12:19

firefox last version

the first time I wrote the code without problems, after saving it is blocked. it also happened that it was unlocked but then it was re-blocked.

Dama Dama 19 Sep 2018, 14:30

I think the problem is Firefox. I tried now with IE11 and Chrome (69.0.3497.100) and the editor works normally. Only with Firefox (Quantum) it doesn’t work, I’ll try to install it again.

Instead, the problem of blog comments occurs with all 3 browsers

Marek 19 Sep 2018, 14:52

Ok, I see. I’ll try to find a solution as soon as possible

Marek 20 Sep 2018, 12:33

The issue with blog has been fixed. As for Firefox, I still have no solution

Dama Dama 20 Sep 2018, 17:05

thank you. I will use Chrome.