• Closed by: Marek
  • Closed on: 20.10.18, 11:56
  • Reason: Closed
  • Comment: Glad to help!

Ticket #12946 - Problem with "Product List" widget

Hello, congratulations for the theme. I’m having problems with the “Product List” widget in “Page Builder”. I watched the “Theme Page Builder – Products” video and I followed the instructions step by step.

On the platform there are currently many sample products and yet the module “product List” does not show any product on the homepage and even no title and description (as it is shown in the video).

Instead, the “Product Tabs” and “pk_isotope” widgets work correctly.

How can I solve this problem? Thank you so much in advance.

Comments

Marek 21 Sep 2018, 12:42

Hi, Clemente.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office

Clemente Teodonno 24 Sep 2018, 16:25

Hello marek, I set the access that you asked me. I am waiting for a kind reply.

Marek 25 Sep 2018, 15:19

I’m not able to connect to your server, could you please check out credentials in your profile?

Clemente Teodonno 25 Sep 2018, 15:57

I updated the information, now it’s ok. I’m waiting. What is the problem?

Marek 26 Sep 2018, 11:35

The issue has been finally fixed

Clemente Teodonno 26 Sep 2018, 12:02

May I know what was the problem that caused that error? Thanks

Marek 26 Sep 2018, 12:02

It’s hard to explain. Just a bug in the Product List widget

Clemente Teodonno 26 Sep 2018, 15:05

May I know what was the problem that caused that error? Thanks

Clemente Teodonno 26 Sep 2018, 15:06

If I have to reinstall the theme, will I have the same problem? what files can I save from the server to solve the problem by myself?

Marek 27 Sep 2018, 10:34

The file what was fixed is /modules/pspagebuilder/classes/widget/productlist.php
Just keep it in your computer

Clemente Teodonno 19 Oct 2018, 19:51

Hi, I have some problems and information to ask.
 
1. “Products of the same category” are not displayed on the product page (As in your Demo https://alysum5.promokit.eu/en/blouses/2-7-blouse.html#/1-size-s/11 -color-black), how can I solve? or what is the logic of appearance? obviously I have already assigned at least 10 products to the same category.

2. In the category pages the button “load more” appears after the footer at the bottom of the page, this I have to solve it very quickly.

3. How can I insert the “Specials” and “Top Seller” blocks in sidebar as in the 1.6 version of prestashop?

The accesses are the same ones I gave you last time. Thank you.

Marek 20 Oct 2018, 11:56

I have replied to you in another ticket