• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 24.09.18, 12:54
  • Opened by: Lisa Keeling
  • Closed by: Marek
  • Closed on: 09.10.18, 13:32
  • Reason: Closed
  • Comment: Glad to help!

Ticket #12961 - error page

Hi Marek,

We just connected the final domain - londoncopyright.com to the website, but here’s what we can see (check image attached). I do recall the same issue before, and I think you recommended to change php version to something different. Unfortunately now I can’t remember this in details. Can you please help us with this again?

Comments

Marek 24 Sep 2018, 12:58

What php version did you have before and what now?

Lisa Keeling 24 Sep 2018, 13:06

Now - 7.2.9
Unfortunately I don’t remember previous version.

Marek 24 Sep 2018, 13:07

Do you have possibility to change it to 7.1.x or 7.0.x?

Lisa Keeling 24 Sep 2018, 13:12

sorry, found it - 7.1.20 would that be fine?

Marek 24 Sep 2018, 13:13

There was critical update for PHP 7.2.x, and layouts what has been built on 7.1.x can’t work on 7.2.x. So you need to have the same php versions on your old and new servers