- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 05.10.18, 14:02
- Opened by: Natalia Hafid
- Closed by: Marek
- Closed on: 17.12.18, 14:56
- Reason: No answer from a customer
Ticket #13021 - space take off from home page
Hello,
my domain is https://knittern.com
I have a huge space on home page between featured products and instagram feed
I don’t know where from it came and how to take off
Please, hay you help?
and also have a problem to download demo sliders except, it shows error
Comments
Hi, Natalia Hafid.
As I remember you had another domain name before.
As for your question I recommend you to use Page builder to manage all spaces on your home page
Hello, Marek !
Thank you for your answer… I uninstall Alysum theme , and all plugins, But I still have a part of promkit menu in my admin. Please may you help me to clean it completely because it causing me a problem. I have 500 internal server error when I click modules catalog.
Please check the file attached
thank you in advance
Natalia
Hi, Natalia.
It can’t cause the “500 internal server error”.
to remove those items, you have to go to your database through phpMyAmin.
Open the table “ps_tab”, find there “pk_menu” and “pk_themesettings” and remove them