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Promokit HelpdeskAlysum AMP theme

  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 13.12.18, 10:37
  • Reason: Closed
  • Comment: Glad to help!

Ticket #13033 - Another error in backoffice

Hi Marek,

Anoher error in the backoffice when you enter in the catalogue section:

Fatal error: Uncaught PDOException: SQLSTATE[HY000] [1045] Access denied for user ‘mymycollec’@’vxadc-36.srv.cat’ (using password: YES) in /usr/home/mycollect.es/web/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOConnection.php:43 Stack trace: #0 /usr/home/mycollect.es/web/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOConnection.php(43): PDO→construct(’mysql:host=46.1...’, ‘mymycollec’, ‘1lY0tjNj’, Array) #1 /usr/home/mycollect.es/web/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOMySql/Driver.php(44): Doctrine\DBAL\Driver\PDOConnection→construct(’mysql:host=46.1...’, ‘mymycollec’, ‘1lY0tjNj’, Array) #2 /usr/home/mycollect.es/web/vendor/doctrine/dbal/lib/Doctrine/DBAL/Connection.php(360): Doctrine\DBAL\Driver\PDOMySql\Driver→connect(Array, ‘mymycollec’, ‘1lY0tjNj’, Array) #3 /usr/home/mycollect.es/web/vendor/doctrine/dbal/lib/Doctrine/DBAL/Connection.php(942): Doctrine\DBAL\Connection→connect() #4 /usr/home/mycollect.es/web/src/PrestaShopBundle/Kernel/ModuleRepository.php(59): Doctrine\DBAL\Connection→quer in /usr/home/mycollect.es/web/modules/autoupgrade/vendor/twig/twig/lib/Twig/Loader/Chain.php on line 129

This is the access:
https://mycollect.es/admin657rja9c0 u:[email protected]
p:Lunatica78

This ticket does not depend on any other tickets.

Marek (marek) 08 Oct 2018, 20:28

Hi, Nacho.
But how it's related to the theme?

nacho (neich78) 08 Oct 2018, 23:39

I don't know Marek. Since the update of both Prestashop and Theme version, the website is not working well. Please, could you have a look? I understand is working time, you can send me invoice or quote for this.

Marek (marek) 12 Dec 2018, 15:42

Hi, nacho.
Sorry, I lost this ticket. Have you solved the issue?

nacho (neich78) 12 Dec 2018, 16:51

Yes Marek! Thanks, you can close this ticket

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