- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 17.10.18, 18:29
- Opened by: Julien
- Closed by: Marek
- Closed on: 22.10.18, 10:16
- Reason: Closed
- Comment: Glad to help!
Ticket #13082 - VAT not added
Dear Marek,
The VAT often is not added to the cart.
Example: if you login in to our shop using my account (julien_fortin@yahoo.fr, password: pw2000), and add product W1106 to your cart, you’ll see that the VAT is not displayed - though it should be for all customers with an address in France.
Any idea why?
Thanks in advance for your support.
Best regards,
Julien
Comments
Hi, Julien.
Please try this solution: http://forge.prestashop.com/browse/BOOM-5166
Hi Marek,
Still nothing. Updated the whole PS to 1.7.4, taxes are activated, but only randomly applied. No clue why.
So, sometimes it shows correctly and sometimes not?
I’m not sure that is the theme issue, the best way to figure that out is to make a copy of your current store and switch it to Classic theme, then check out the issue
Dear Marek,
I seem to have solved the problem by upgrading Prestashop to version 1.7.4. The version 1.7.2 seems to have had several bugs regarding tax calculations.
Cheers,
Julien