• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 17.10.18, 18:29
  • Opened by: Julien
  • Closed by: Marek
  • Closed on: 02.01.19, 14:32
  • Reason: No answer from a customer

Ticket #13083 - VAT not added

Dear Marek,

The VAT often is not added to the cart.

Example: if you login in to our shop using my account (julien_fortin@yahoo.fr, password: pw2000), and add product W1106 to your cart, you’ll see that the VAT is not displayed - though it should be for all customers with an address in France.

Any idea why?

Thanks in advance for your support.

Best regards,

Julien

Comments

Marek 11 Dec 2018, 15:13

HI, Julien.
I’m sorry for the delay, we have lost your ticket. Do you still need a help?