• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 18.10.18, 16:56
  • Opened by: Lisa Keeling
  • Closed by: Marek
  • Closed on: 28.12.18, 14:58
  • Reason: Closed
  • Comment: Glad to help!

Ticket #13089 - confirm your order

Hi Marek,

when you place an order on the website even though the order is processing it’s not obvious that anything is loading (it’s especially confusing on mobiles) Can you please check it and see if there’s anything we can do about it?

Comments

Marek 19 Oct 2018, 09:51

Do you mean when you click on “Confirm your order”? http://take.ms/usvZn

Lisa Keeling 19 Oct 2018, 10:24

Yes

Marek 20 Oct 2018, 10:21

Hi, Lisa.
I see what you talking about.
If I select Credit Card payment and click Confirm Order it shows nothing in the screen but there is a message appears before the credit card form.
As for the order processing I can’t test it out, you know why :)
So, I suppose it should scroll to the error message, right?

Lisa Keeling 20 Oct 2018, 14:52

Hi Marek, we have test card numbers from Stripe - can you try the below credit card number (for Uk shipping address) to mimic the process we are asking about?

4000008260000000
expiry 0220
csv 123

Marek 21 Oct 2018, 10:42

I just moved button to the top
http://take.ms/ENJXV

Lisa Keeling 23 Oct 2018, 13:09

Hi Marek,

I wanted to test the orders and here’s what i noticed (see image) - all styles are gone (i have changed font styles of shipping method/shipping and billing, and shipping summary was moved to the left). Order confirmation button is moved to the bottom again.

I am wondering if it’s related to any change that you have implement after (maybe basket view or something)

Can you please tell me what you have done before to move this button up so I can do it myself?

Marek 23 Oct 2018, 21:15

Go to the folder /lcr_dev/themes/alysum/templates/checkout
Find there updated folder “_partials” and your original “_partials-old”

Lisa Keeling 24 Oct 2018, 10:58

Hi Marek,

there are other things on the website that have changed. Most of them aren’t complicated to change it back to version from last Friday so I am going to do it right now. Can you please tell what exactly did you do to move ‘confirm your order’ button up so I can implement this little change? I don’t want to mess to much in the code..

Marek 24 Oct 2018, 15:43

just rename “_partials” folder to “_partials2” and “_partials-old” to “_partials”