• Closed by: Marek
  • Closed on: 28.12.18, 15:04
  • Reason: Closed
  • Comment: Glad to help!

Ticket #13107 - Theme issues

Good Afternoon,

I appreciate your theme and efforts.
But few things i need to work correctly.

Site Address.
https://www.hifistyles.com

1) I created my custom homepage. I added product list module, its not showing up.

2) deal of day not working properly, if i select default preset theme also.

3) RSS icon in footer not showing

4) Alignment and appearance issues of default theme presets.
I have shared screenshots as some are not responsive (cart my account cutting off), and layouts are different as compared to shown in demo.

I will share my login details, but i want to confirm is it safe here to share?

If my problems are solved i will purchase another license also:)

Thanking you,
Regards,
Maruti

Comments

Marek 20 Oct 2018, 10:23

Hi, Marutiram.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office

Marutiram Bodepu 20 Oct 2018, 10:32

Updated details please check.

Marek 21 Oct 2018, 10:59

Header issue has been fixed.
Please check out other issues, I have disabled cache in your back office what could be a cause of them

Marutiram Bodepu 22 Oct 2018, 07:08

Hey what about rest issues mentioned.

1) I created my custom homepage. I added product list module, its not showing up.

2) deal of day not working properly, if i select default preset theme also.

3) RSS icon in footer not showing

Marutiram Bodepu 22 Oct 2018, 07:14

See overlapping of Logo over menu.

Marek 22 Oct 2018, 12:18

2. As I can see here https://www.hifistyles.com/index.php DailyDeal works correctly
1&3. to make a fix I need to edit theme files. Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP 4. overlapping menu. That type of header used only with small menu. If you have big menu, you have to use another header type.

And I would advice you to upgrade your server, because it’s incredibly slow, I have to wait couple of minutes while one page will load

Marutiram Bodepu 23 Oct 2018, 11:52

Please see your image for reference for Daily deal. Its not showing remaining day,hours,etc.

Marek 23 Oct 2018, 21:25

did you add a discount limited by time in the product settings?

Marutiram Bodepu 24 Oct 2018, 10:19

HI,
1) I created my custom homepage. I added product list module, its not showing up.
2) RSS icon in footer not showing.

For the above issues i will not mind sharing ftp details, but in future after your support is over and in case there is an urge to reinstall the theme. It will be a problem. Doesn’t make sense paying for support rather i will buy new theme.
Hence, I request you to share solution so as to fix it myself in future.

Marek 24 Oct 2018, 16:06

1. upload attached file (unzip it first) to the /modules/pspagebuilder/classes/widget/
2. There is missed RSS button. You can add it yourself, read more here https://alysum5.promokit.eu/promokit/documentation/#svg